Front Office Administrator

Ferrovial Group; England; On-site; GBP 28,000 - 36,000; Full time

Job summary

Ferrovial is seeking a Front Office Administrator for the Heathrow project. You will provide front-of-house and administrative support, manage room bookings, IT setup, and facilities tasks across multiple Heathrow offices. You’ll aid the management team with filing, events, and onboarding new staff.

Role is 40.5 hours per week, 4 days in the office and 1 day working from home. You’ll collaborate with site teams to ensure smooth operations and maintain strong communications with internal and

Qualifications

• High standard of administrative, organisational and time management skills.
• Excellent written and verbal communication skills.
• Strong IT skills with proficiency in Microsoft Office, especially Excel.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Provide high‑quality front‑of‑house administrative support for the Heathrow project.
• Manage room bookings and meeting requirements including IT and catering.
• Coordinate office IT equipment and support for new starters/leavers.
• Support management with documentation and filing in databases.
• Promote company values and participate in events.
• Organise orientation and training for new staff members.
• Assist with licenses and passes for airside access.

Skills

Administrative skills

Organisational skills

Time management

Excel

IT skills

Written and verbal communication

Team player

Proactive

Tools

Microsoft Office

Excel

Job description

## Front Office AdministratorApplylocations: Heathrowtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2027 (30+ days left to apply)job requisition id: JR18424# **Join Ferrovial: Where Innovation Meets Opportunity**Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At **Ferrovial**, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy.**Ferrovial Construction** is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair.**Why Ferrovial?*** **Global presence, local impact**: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.* **Collaborative excellence**: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.* **Inclusive Culture:** Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.* **Career growth**: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.* **Compelling benefits and employee wellbeing**: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.* **Productivity tools**: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.# **Job Description:****Front Office Administrator****Reports To:** Assistant Office Manager**Location:**Heathrow Offices**The role**Provide high-quality administrative and front-of-house support for Ferrovial Construction UK’s Heathrow project.**Key Responsibilities:*** To manage room bookings for the project and any meeting requirements including IT and catering* Provide comprehensive facilities management service inclusive of, ordering stationary, sorting post, stocking the kitchen, advising on car park spaces and couriers for internal and external visitors, general filing and ad-hoc admin duties.* Management of office IT equipment such as printers and providing support and coordinator of equipment for new starters and/or leavers* To provide administrative support to the management team upon request* To promote company values in all dealings with other employees, clients, subcontractors and other external contacts* Participate actively in the planning and execution of company events* Organise orientation and training of new staff members* Provide support to the engineering teams to file information into the available databases and ensure filing systems are maintained and current* Reporting office progress to senior management and working with them to improve office operations and procedures* Managing all deliveries* Acting as a fire marshal and first aider for the office (attending relevant training);* Provide all of the above for the different Ferrovial offices around Heathrow (Boiler house, Building 820, Wineglass, LCC3, Compass Center and Europark)* Helping the Office Manager with any other tasks which may arise* Prepare all of the documentation required for Landside and airside passes, for people and vehicles* Support all of the tasks related with licensing and permits required to access and deliver works airside**Key Accountabilities*** Provide administrative support in a timely and accurate manner* Support site productivity and help ensure project activities are delivered on time* Communicate effectively with project teams and departments to support day-to-day operations* Assist with facilities management activities, including reception duties where required**Skills and Competence*** Strong administrative, organisational and time management skills, with excellent attention to detail* Excellent written and verbal communication skills* Strong IT skills, including proficiency in Microsoft Office applications, particularly Excel* Motivated to learn and contribute positively to the team* A collaborative team player who works effectively with others* Proactive and able to take initiative* Able to work under pressure and meet deadlines* Flexible, resilient and adaptable, with a positive approach to changing priorities**Qualifications:****Hours:** 40.5 per week - 4 days Office based / 1 day Working from homePlease note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.**Seize the challenge. Move the world together!** Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws.