Front Office Administrator

Ferrovial Agroman SA; England; On-site; GBP 23,000 - 32,000; Full time

Job summary

Ferrovial Construction UK seeks a Front Office Administrator to provide high-quality administrative and front-of-house support for the Heathrow project. 40.5 hours per week (4 days in the office, 1 day working from home).

Responsibilities include room bookings, facilities management, IT equipment coordination, and supporting management. Fire marshal/first aider training may be required; role covers multiple Ferrovial offices around Heathrow.

Qualifications

• Excellent written and verbal communication skills.
• Strong IT skills with proficiency in Microsoft Office, especially Excel.
• Strong administrative and organisational skills with attention to detail.
• Ability to work under pressure and meet deadlines.
• Team-oriented and proactive, with initiative.

Responsibilities

• Manage room bookings for the project and meeting requirements including IT and catering.
• Provide facilities management services: ordering stationary, post, kitchen stocks, parking, and couriers for visitors.
• Administer office IT equipment and coordinate onboarding/offboarding of staff.
• Provide administrative support to management as requested.
• Promote company values in dealings with employees, clients, subcontractors and external contacts.
• Assist in planning and executing company events and staff orientation/training.
• Support engineering teams by filing information into databases and maintaining filing systems.
• Report office progress to senior management and help improve operations and procedures.
• Manage all deliveries and act as fire marshal/first aider when required.
• Support multiple Ferrovial offices around Heathrow (Boiler house, Building 820, Wineglass, LCC3, Compass Center, Europark).
• Assist Office Manager with other tasks as needed.
• Prepare documents for Landside and airside passes, for people and vehicles.
• Support licensing and permits for airside access and works.

Skills

Administrative skills

IT skills

Excel proficiency

Communication skills

Team player

Proactive

Deadline-driven

Tools

Microsoft Office

Excel

Job description

Join Ferrovial: Where Innovation Meets Opportunity

Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy.

Ferrovial Construction is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair.

Why Ferrovial?

• Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
• Collaborative excellence:Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
• Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
• Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
• Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
• Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.

Job Description:

Front Office Administrator

Reports To:Assistant Office Manager

Location:Heathrow Offices

The role

Provide high-quality administrative and front-of-house support for Ferrovial Construction UK’s Heathrow project.

Key Responsibilities:

• To manage room bookings for the project and any meeting requirements including IT and catering
• Provide comprehensive facilities management service inclusive of, ordering stationary, sorting post, stocking the kitchen, advising on car park spaces and couriers for internal and external visitors, general filing and ad-hoc admin duties.
• Management of office IT equipment such as printers and providing support and coordinator of equipment for new starters and/or leavers
• To provide administrative support to the management team upon request
• To promote company values in all dealings with other employees, clients, subcontractors and other external contacts
• Participate actively in the planning and execution of company events
• Organise orientation and training of new staff members
• Provide support to the engineering teams to file information into the available databases and ensure filing systems are maintained and current
• Reporting office progress to senior management and working with them to improve office operations and procedures
• Managing all deliveries
• Acting as a fire marshal and first aider for the office (attending relevant training);

• Provide all of the above for the different Ferrovial offices around Heathrow (Boiler house, Building 820, Wineglass, LCC3, Compass Center and Europark)
• Helping the Office Manager with any other tasks which may arise
• Prepare all of the documentation required for Landside and airside passes, for people and vehicles
• Support all of the tasks related with licensing and permits required to access and deliver works airside

Key Accountabilities

• Provide administrative support in a timely and accurate manner
• Support site productivity and help ensure project activities are delivered on time
• Communicate effectively with project teams and departments to support day-to-day operations
• Assist with facilities management activities, including reception duties where required

Skills and Competence

• Strong administrative, organisational and time management skills, with excellent attention to detail
• Excellent written and verbal communication skills
• Strong IT skills, including proficiency in Microsoft Office applications, particularly Excel
• Motivated to learn and contribute positively to the team
• A collaborative team player who works effectively with others
• Proactive and able to take initiative
• Able to work under pressure and meet deadlines
• Flexible, resilient and adaptable, with a positive approach to changing priorities

Qualifications:

Hours:40.5 per week - 4 days Office based / 1 day Working from home

Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.

Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!

Ferrovial is an equal opportunity employer.

We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws.

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