Front of House UK - Team Member

Zizzi Restaurants; Tewkesbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant team at an established restaurant where your passion for food and customer service shines. As a Front of House Team Member, you'll create memorable dining experiences, ensuring every guest feels special. Enjoy generous discounts, career development opportunities, and a supportive work environment that values individuality and teamwork. This is more than just a job; it's a chance to be part of a family that celebrates growth and fun. If you love sharing great food and making connections, this role is perfect for you!

Benefits

50% off at Zizzi & ASK Italian

Free & discounted menu on shift

Generous tronc system

Wagestream access

Discounts on cinema tickets

Employee Assistance Programme

28 days holiday (pro-rata)

Career development opportunities

Company pension contributions

Branded T-Shirts and aprons

Qualifications

• Passionate about food and excellent customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Support restaurant operations and deliver excellent service.
• Maintain restaurant appearance and adhere to guidelines.

Skills

Customer Service

Communication

Teamwork

Job description

Calling all Pizza lovers! (Pasta lovers are welcome too)

Front of House Team Member up to £12.21 per hour plus tronc and benefits

As part of the Front of House team, you could be greeting customers at the door, making cocktails at the bar, delivering dishes to tables, or guiding customers through their dining experience. You love sharing your favorite dish and making each visit personal for every customer.

What You'll Get

• 50% off at Zizzi & ASK Italian (drinks included) for you and your friends
• Free & heavily discounted menu on shift
• Rewarded by customers through a generous tronc system
• Wagestream to instantly access earned wages
• Discounts on cinema tickets, travel websites, and big brands
• Access to rotas, payslips, and company updates via our online Zizzi community
• Free Employee Assistance Programme with GPs and wellbeing support
• 28 days holiday (pro-rata)
• Opportunities for career development and progression
• Company pension contributions
• Zizzi branded T-Shirts and aprons provided

What will you be doing? Here's a taster:

• Supporting the restaurant team to ensure smooth operations
• Being passionate about our food, knowing the menu inside out, and sharing this with customers
• Delivering great times for customers through excellent service
• Maintaining the restaurant's appearance and adhering to policies and guidelines
• Living the Zizzi customer service journey to ensure every customer has a great time

Our Values - what matters to us

Growth: Strive to be better than yesterday, seeking growth as a team and as individuals.

Individuality: Celebrate differences and encourage everyone to be their best selves.

Drive: Make it happen, adapt to challenges, and motivate for more.

Togetherness: Support each other and embrace challenges and successes together.

Fun: Enjoy the everyday and keep a sense of humor.

We are Zizzi. We are a family, always together, including our customers.