Front of House UK - Team Member

TN United Kingdom; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant team as a Front of House Team Member in Birmingham, where your love for food and exceptional customer service will shine. As part of a dynamic environment, you'll engage with customers, share your passion for the menu, and ensure every dining experience is memorable. Enjoy fantastic perks like discounts on meals, career development opportunities, and a supportive work culture that values individuality and teamwork. If you're ready to bring joy to every guest and grow your career in a fun atmosphere, this role is perfect for you.

Benefits

50% off at Zizzi & ASK Italian

Free & discounted menu on shift

Reward system through customer tips

Instant access to earned wages via Wagestream

Discounts on cinema tickets and travel

Free Employee Assistance Programme

28 days holiday (pro rata)

Career development opportunities

Company pension contributions

Branded T-Shirts and aprons provided

Qualifications

• Passion for food and customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers and provide excellent service.
• Support restaurant operations and maintain cleanliness.
• Share menu knowledge and create great dining experiences.

Skills

Customer Service

Teamwork

Communication

Education

High School Diploma

Job description

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Front of House UK - Team Member, Birmingham

Location: Birmingham, United Kingdom

Job Category: Retail

EU work permit required: Yes

Job Reference:

162695a5168e

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

Front of House Team Member up to £11.44 per hour plus tronc and benefits

As part of the Front of House team, you could be greeting customers at the door, making cocktails at the bar, delivering dishes to tables, or guiding customers through their dining experience. You love sharing your favorite dishes and personalizing each visit for customers.

What you'll get:

• 50% off at Zizzi & ASK Italian (drinks included) for you and your friends
• Free & heavily discounted menu on shift
• Reward system through generous customer tips (tronc)
• Instant access to earned wages via Wagestream
• Discounts on cinema tickets, travel, and big brands
• Access to rotas and payslips through our online Zizzi community
• Free Employee Assistance Programme for support and wellbeing
• 28 days holiday (pro rata)
• Opportunities for career development and progression
• Company pension contributions
• Zizzi branded T-Shirts and aprons provided

What will you be doing? Here's a taster:

• Supporting both front and back of house to ensure smooth restaurant operations
• Knowing the menu inside out and sharing your knowledge with customers
• Delivering excellent service and creating great experiences for customers
• Maintaining the restaurant's appearance and adhering to policies and guidelines
• Living the Zizzi customer service values to ensure every customer has a great time

Our Zizzi Values:

• Growth: Strive to improve continuously as a team and individually
• Individuality: Celebrate differences and encourage authenticity
• Drive: Take initiative, adapt to challenges, and aim higher
• Togetherness: Support each other and embrace teamwork
• Fun: Enjoy the daily work and not take ourselves too seriously