Front of House Team Member

Hydes Brewery; Yateley; On-site; Part time

Job summary

Join Hydes Brewery as a Front of House Team Member and provide exceptional service in a family-friendly pub setting. You'll handle bar duties, recommend dishes, and improve customer satisfaction while enjoying flexible hours and development opportunities within a traditional pub atmosphere. With a commitment to employee support and progression, this role is perfect for anyone looking to grow in the hospitality industry.

Benefits

Weekly pay

24/7 access to GP online

50% discount off food for up to 6 people

50% off accommodation

Employee assistance programme

Qualifications

• Must be over 18 to apply due to age limits and alcohol service.
• Experience in hospitality is beneficial but not explicitly required.

Responsibilities

• Increase sales through friendly service and recommendations.
• Ensure cleanliness of seating areas and maintain service standards.
• Work as part of a team to deliver excellent customer service.

Skills

Customer Service

Teamwork

Attention to Detail

Job description

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Whether you’re looking for a part-time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there’s something for everyone.

You must be over 18 to apply for this role due to age limits and service of alcohol

What’s on offer?

Up to £11.44 ph + Tips + some great benefits including : Weekly pay, Discounts Platform, 24/7 access to GP online, paid breaks, uniform or allowance provided, 50% discount off food for up to 6 people, 50% off accommodation, pension plan, employee assistance programme offering 24/7 support and advice.

What hours will you be working?

Flexible working hours - from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.

Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.

What you’ll be doing as a Front of House Team Member

As a Front of House Team Member, our customers are in your hands.You'll work on the bar and the floor andwill be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages.Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.

Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include;

• Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
• Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
• Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
• Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
• Undertaking continual training to develop your skills and knowledge.

Your Pub

A lovely traditional, family friendly pub on the outskirts of Lymm, Cheshire. Renowned for its excellent cask beers, fine lagers, great value pub classics offer and a Sunday roast not to be missed. We’ve something for everyone at the Wheatsheaf, whether a quiet drink and meal, meeting friends to watch the live sport or to use as a base for a country walk and then relax in the beer garden to enjoy the views over the Cheshire Plain.

About Hydes

Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool.

Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.

Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities.

Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.