Front of House Team Member

Nuffield Health; Wakefield; On-site; GBP 26,000; Part time

Job summary

Nuffield Health is seeking a Front of House Team Member for its Wakefield gym. This part-time role requires strong communication skills and a commitment to delivering exceptional customer service. The successful candidate will support reception operations, provide a warm welcome, and aid the café team in serving healthy food and drinks.

Benefits

Private healthcare

Cycle-to-work scheme

Financial wellbeing support

Qualifications

• Experience providing customer service.
• Confidence in communicating effectively face-to-face and over the phone.
• Ability to swim to a high standard.

Responsibilities

• Provide exceptional customer service in the club.
• Support the reception and café areas with smooth operations.
• Create a friendly and professional environment.

Skills

Communication

Empathy

Customer Service

Initiative

Basic Computer Skills

Job description

Front of House Team Member
Wakefield FWC | Customer | Permanent | Part-time
£25,646.40 pro rata
16 hours per week

Shift pattern: Monday-Friday 6am-2pm or 2pm-10pm; Weekends 7:30am-3:30pm or 12pm-8pm

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.

As a Front of House Team Member at our Wakefield Gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated, and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing, and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy, and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training on site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind. With everything from private healthcare to a cycle-to-work scheme, financial wellbeing support, and more – at Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.