Front of House Team Member

The People's Pub - Stonegate Group; Tamworth; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a vibrant and welcoming team at a popular pub in the heart of Tamworth! As a Front of House Team Member, you will play a crucial role in providing excellent customer service and ensuring guests have a memorable experience. Your responsibilities will include serving delicious food and drinks, offering friendly recommendations, and maintaining a clean environment. This role offers a fantastic opportunity to develop your skills in a lively atmosphere, where every day brings something new. If you enjoy working in a fast-paced environment and love connecting with people, this position is perfect for you!

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs

Hotel discounts

Flexible working

Corporate discount rates

Healthcare

Discounted dental insurance

Early access to wages

Qualifications

• Ability to connect with team and guests to create a positive experience.
• Experience in customer service and teamwork is essential.

Responsibilities

• Prepare and serve food and drinks to guests.
• Maintain a clean and safe environment for everyone.

Skills

Customer Service

Teamwork

Food Preparation

Communication

Job description

Location - The Penny Black

Front of House Team Member

At The Penny Black, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

1. Help prepare and serve our delicious food and drinks at The Penny Black.
2. Offer friendly recommendations to enhance the guest experience.
3. Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Located on Lower Gungate in the heart of Tamworth's town centre, The Penny Black is the place to go to watch live sport on our TV wall with 9 screens, which takes centre stage. Our guests can enjoy food from our variety of menus, from breakfast to grills and sharing boards. The Penny Black has something to offer for everyone, from sport, food, and local activity to a big night out with friends.

What's in it for you?

1. Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
3. VIP entry to our Pubs and Bars
4. Stonegate Hotel Discounts
5. Flexible working
6. David Lloyd Corporate Discount Rates
7. Vitality Healthcare
8. Discounted Dental Insurance
9. Wagestream – Early access to your earned wages

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Penny Black directly.

Job Reference: FC1292004TamFOHTM