Front Of House - Team Member

Greene King; Stoke-on-Trent; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join a leading brand within Greene King as Bar & Waiting Staff, where you’ll play a key role in elevating customer experiences. Work in a fun and inclusive environment, offering generous portions and quality service while enjoying a range of employee perks.

Benefits

33% discount for staff

Free employee assistance program

50% discount at Greene King Inns

Access to early wage payment

Retail discounts

Qualifications

• Willingness to learn and grow skills.
• An eye for detail to pour every pint perfectly.
• A passion for excellent service.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Prepare and serve drinks to meet specifications.
• Ensure the bar is safe, legal, and clean.

Skills

Customer Service

Team Spirit

Attention to Detail

Job description

As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink after a long day. You’ll join a fun and inclusive team where you can grow your skills and experience.

Company Description

Join us at Farmhouse Inns, where we’re big on quality and generous portions. Our carveries slow-roast meats for 14 hours, freshly prepare vegetables, create fluffy, handmade Yorkies, crispy roast potatoes, and bake and decorate giant cakes daily.

Additional Information

We reward our team’s hard work with:

• A competitive salary, pension contributions, and opportunities for career development across our well-known brands, including industry-leading apprenticeships.
• 33% discount for you and 15% for loved ones on all our brands, so you can enjoy your favorite food and drinks at a discount.
• Free employee assistance program offering mental health, well-being, financial, and legal support.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels, perfect for a weekend getaway.
• Refer a friend and earn up to £1,500 when they are hired.
• Access your wages early with Wagestream.
• Up to 30% retail discounts at Superdrug, exclusive offers with Three Mobile, and more.

  Qualifications

  As a member of our team, you will:

  • Provide customers with a heartfelt and memorable experience.
  • Be the insider behind the bar, offering recommendations.
  • Prepare and serve drinks to meet specifications and customer expectations.
  • Assist in greeting, serving food, and caring for our diners.
  • Ensure the bar is safe, legal, and clean, addressing issues promptly and safely.

  What You’ll Bring…

  • Willingness to learn and grow your skills.
  • An eye for detail to pour every pint perfectly.
  • A passion for excellent service and welcoming every customer.
  • A positive attitude and team spirit.