Front of House Team Member

Holmewood Hall; Newland; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Free on-site parking

Wagestream access

Training & development

Job summary

Clearwell Castle is seeking Front of House and Waiting Staff to join our events team, delivering warm hospitality at our historic venues. You will greet guests, take orders, and support wedding celebrations with a polished, client-focused approach.

This role emphasizes teamwork, attention to detail, and pride in maintaining elegant surroundings. Training and development opportunities are provided, with on-site parking and Wagestream access to help manage earnings.

Qualifications

• Hospitality experience in guest service is preferred.
• Ability to work well in a fast-paced events environment.
• Attention to detail and high standards of presentation.

Responsibilities

• Guest Service: Welcoming guests and assisting them throughout their stay, providing a warm and positive experience.
• Table Service: Serving food and beverages with attention to detail, ensuring each guest feels well taken care of.
• Event Support: Helping with event setup, ensuring each area looks beautiful, and coordinating seamlessly with the team.
• Venue Presentation: Maintaining the appearance of our spaces, contributing to the elegance and charm of our venues.

Skills

Customer service

Team player

Professional and attentive

Passion for venues

Job description

Are you passionate about hospitality and creating unforgettable guest experiences? Join our Front of house team at a collection of extraordinary wedding venues with Country House Weddings! We’re looking for friendly, enthusiastic team members to help make each couple’s day magical and to serve guests in our beautiful historic settings.

About the Role:

As Front of House and Waiting Staff, you’ll be an essential part of our events team, providing exceptional service and a warm welcome to guests and wedding couples alike. From greeting guests with a smile to serving gourmet meals and keeping our elegant spaces pristine, you’ll be helping to create a memorable day for everyone involved.

Key Responsibilities:

• Guest Service: Welcoming guests and assisting them throughout their stay, providing a warm and positive experience.
• Table Service: Serving food and beverages with attention to detail, ensuring each guest feels well taken care of.
• Event Support: Helping with event setup, ensuring each area looks beautiful, and coordinating seamlessly with the team.
• Venue Presentation: Maintaining the appearance of our stunning spaces, contributing to the elegance and charm of our venues.

About You:

• Customer-Focused: You love working with people and making them feel welcome and valued.
• Team Player: You work well with others, bringing a positive, can-do attitude to the team.
• Professional and Attentive: You take pride in high standards and enjoy the little details that make events unforgettable.
• Passion for Beautiful Venues: You appreciate working in grand settings and care about maintaining their charm and elegance.

What We Offer:

• Free On-Site Parking: Convenient, free parking is available at all of our stunning venues.
• Wagestream Access: Control over your finances with access to the Wagestream platform, allowing you to access your wages on your terms.
• Training & Development: We invest in your growth, with opportunities for career development within our venues.

Our Venue:

Complete with grand reception rooms, a 75-foot-long aisle and accommodation aplenty, the multi-award-winning Clearwell Castle offers a magnificent backdrop for a fairy-tale castle wedding with all the comforts of a traditional country manor.
Our stunning Castle wedding joined the Country House Weddings portfolio of hand-picked wedding venues in 1998. Now, backed by more than 30 years of experience offering perfect weddings to couples, our exclusive-use, all-inclusive wedding packages take care of your wedding day from start to finish, overseen by our expert team.
From specialist wedding Chefs, experienced Personal Wedding Managers and a fantastic wait team, to knowledgeable grounds teams and passionate housekeepers, our teams pride themselves on providing a top-quality service that helps make our weddings a success.

Compensation: Minimum Wage