Front of House Team Member

Stonegate Pub Company; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at an iconic pub in London, where you can thrive in a welcoming atmosphere. As a Front of House Team Member, you'll play a crucial role in delivering exceptional service and creating memorable experiences for our guests. With a focus on teamwork and community, this position offers the chance to develop your skills while enjoying the perks of working in one of the UK's largest pub operators. If you love engaging with people and take pride in providing top-notch service, this opportunity is perfect for you.

Benefits

25% off food and drink via MiXR App

Discounts across the High Street

VIP entry to Pubs and Bars

Corporate Discount Rates

Vitality Healthcare

Early access to earned wages via Wagestream

Qualifications

• Ability to connect with guests and team members.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Prepare and serve food and drinks to guests.
• Maintain a clean and safe environment.

Skills

Teamwork

Customer Service

Food and Drink Preparation

Job description

At Sir John Balcombe, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

1. Help prepare and serve our delicious food and drinks at Sir John Balcombe.
2. Offer friendly recommendations to enhance the guest experience.
3. Contribute to maintaining a clean and safe environment for guests and team members.

About Us

We are part of a handpicked, small batch of British pubs, designed to be welcoming spaces for both casual visitors and regulars. Our focus is creating memorable moments in a vibrant, social environment where people can unwind, connect, and enjoy. We offer well-loved traditional food and drink, made with care and served in a way that feels like home. We’re dedicated to offering a warm, authentic experience where good food, good drink, and great company always take centre stage.

Located on the historic site of the first Lord's cricket ground, just a stone’s throw from Marylebone and Baker Street stations, The Sir John Balcombe offers tradition at its heart, serving indulgent pub classics like Sunday roasts, warming pies, and decadent desserts with a luxury twist. Our wide selection of cask and craft ales, wines, spirits, and cocktails make us a well-loved pub in London, perfect for private-hire events, after-work drinks, and more.

Benefits

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our Managed Pubs
• Stonegate Xtra Rewards – Discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• David Lloyd Corporate Discount Rates
• Vitality Healthcare
• Wagestream – Early access to earned wages

About Us (continued)

At Stonegate Group, we're proud to be the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Find out more about a career with us at www.stonegatecareers.co.uk.

Equal Opportunities

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please inform us in advance so we can provide the necessary support. Contact Sir John Balcombe directly for assistance.