Front of House Team Member

Heritage Pubs - Stonegate Group; Lewes; On-site; GBP 20,000 - 25,000; Full time

Job summary

At a stunning hotel and pub in Lewes, we're seeking a Front of House Team Member to enhance guest experiences while serving delicious food and drinks. Join a team that values your contribution and provides training for all the skills you'll need to succeed. Perks include employee discounts and flexible working.

Benefits

25% off food and drink

Online discounts via Stonegate Xtra Rewards

VIP entry to our Pubs and Bars

Stonegate Hotel Discounts

Flexible working

Corporate discount rates

Discounted Dental Insurance

Wagestream - Early access to pay

Qualifications

• Enjoy working in a team environment.
• Ability to connect with guests and enhance their experience.

Responsibilities

• Help prepare and serve food and drinks.
• Offer friendly recommendations to guests.
• Maintain a clean and safe environment.

Skills

Teamwork

Customer Service

Communication

Job description

Location - Downs Hotel

Front of House Team Member

At Downs Hotel, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

• Help prepare and serve our delicious food and drinks at Downs Hotel.

• Offer friendly recommendations to enhance the guest experience.

• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Downs Hotel is a striking pub and hotel serving delicious food and drinks from Woodingdean, Brighton. With a food menu boasting a range of traditional British dishes and modern bites, and a drinks range spanning craft and cask ales, wines, spirits and cocktails, our pub is the perfect spot for everything from a relaxing drink to a hearty evening meal. We also offer unique experiences for more special visits, like chic Champagne brunches and cosy overnight stays – so, no matter what the occasion, our guests are taken care of here at Downs Hotel.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Downs Hotel directly.

Job Reference: GB1330474BriFOHTM