Front of House Team Member

TN United Kingdom; Ipswich; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in the casual dining sector is looking for enthusiastic Team Members to join their dynamic team. This role is crucial in delivering exceptional guest experiences and maintaining high standards of service. You will assist guests with their orders, promote menu items, and ensure cleanliness in the restaurant. With a focus on teamwork and guest satisfaction, this position offers a fantastic opportunity for personal growth and career advancement within a rapidly expanding brand. Join a vibrant environment where your contributions truly matter and make a difference in every guest's dining experience!

Benefits

Karriereentwicklungsmöglichkeiten

Unterstützung bei der Weiterbildung

Qualifications

• Positive Einstellung und Teamgeist sind entscheidend.
• Fähigkeit, klare Anweisungen zu befolgen und Gäste zu betreuen.

Responsibilities

• Unterstützung des Teams bei der Bereitstellung von außergewöhnlichem Service.
• Bearbeitung von Bestellungen und Gewährleistung der Sauberkeit im Gastbereich.

Skills

Kundenservice

Teamarbeit

POS-System

Aufmerksamkeit für Details

Kommunikationsfähigkeiten

Tools

POS-System

Job description

Do you have what it takes to work for one of the fastest-growing restaurant brands?

The opportunity is here!

German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food, and an unforgettable experience for our guests.

Now is the time to join our team!

We are looking for Team Members who have what it takes to grow with us and share in our success.

You will support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service! Your role is very important to us here at GDK as you will be the driving force of helping to achieve our brand standards, work within a great team, and ensure every guest leaves the restaurant having had a great experience and wants to return!

Here is what you need:

Restaurant Team Member Front of house:

• Our Guest is first in everything we do.
• Have a positive “can do” attitude.
• Assist guests in choosing meals and drinks and provide additional up-sell information.
• Process guests’ orders through the POS system.
• Deliver orders to the kitchen and assist in preparing and packing food and beverages.
• Ensure that the portion of food being packed or served looks appealing.
• Promote additional food items to complement the guest experience & increase sales.
• Process sales, provide guests with receipts, and deliver food.
• Greet EVERY guest in a genuine and warm manner.
• Answer the telephone and deal with an enquiry.
• Assemble and package orders to the brand standard.
• Keep all guest areas clean, sanitary, and tidy.
• Ensure that all orders are fully complete and ready to be received by the guest.
• Work to Brand standards and deliver exceptional guest service.

Key skills & knowledge needed for the job:

• Ability to speak clearly and listen attentively to guests and other team members.
• Ability to maintain a clean & smart appearance.
• Displays a positive and enthusiastic approach to all tasks.
• Exhibits a cheerful and helpful attitude, and always provides excellent guest care.
• Adapts to changing business volume levels with a sense of urgency.
• Can demonstrate a complete understanding of the menu & allergens.
• Ability to follow instructions to achieve brand standards (The GDK way).
• Ability to fill in daily paperwork in line with GDK standards.
• Maintain the ability to be cross-trained in all areas of the kitchen and front counter.
• Believes and cares for exceptional guest service and impeccable standards.

Working for GDK, we can offer a full Career Pathway and support you with fantastic progression opportunities!

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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