Front of House Supervisor - New Opening

TN United Kingdom; Ipswich; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading restaurant group as a Front of House Supervisor in Ipswich. You'll support management, lead a team, and ensure customer satisfaction. This demanding yet rewarding role offers various benefits, including discounts and opportunities for growth.

Benefits

Tips shared equally based on hours worked

50% discount on food across three brands

28 days holiday (including Bank Holidays)

Company pension scheme

Opportunities for personal development

Qualifications

• Experience as a Supervisor or Team Leader in hospitality.
• Good literacy and attention to detail for reporting KPIs.

Responsibilities

• Support management to maintain excellence in service.
• Lead the team to ensure timely delivery of services.

Skills

Communication

Attention to detail

Leadership

Resilience

Job description

Job Title: Front of House Supervisor - New Opening, Ipswich

Client:

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

cfdfdce8c22a

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.

Lounges are special places, and what makes them so are the brilliant people who run them. As Supervisor, you'll support the management team to maintain excellence, delivering 14 great shifts with the team to ensure every customer leaves happy. Your supervision makes the difference!

You'll lead from the front, setting a high pace for the team to deliver on time, every time. Attention to detail is key, and you'll strive to make your Lounge the go-to spot for the local community. This role is demanding but rewarding for those with the right drive.

The Benefits:

• Tips shared equally based on hours worked
• Staff food on every shift
• 50% discount on food across three brands from day one
• 28 days holiday (including Bank Holidays), pro rata
• Competitions and incentives, including trips
• Christmas and Boxing Day off
• Staff parties like Loungefest
• Support via the Licenced Trade Charity
• Pay flexibility with Wagestream
• Company pension scheme
• Long service awards
• Opportunities for personal development and career growth

What You Bring:

• Experience as a Supervisor, Team Leader, or a strong front-of-house team member aiming for management, with a background in restaurants, bars, cafes, or coffee shops
• Experience working with freshly made food and drinks in a bar environment
• A passion for hospitality
• Driven and resilient in overcoming challenges
• Good literacy and attention to detail for reporting KPIs
• Excellent communication skills to build rapport and trust
• Self-motivated, able to work at pace with minimal supervision, under pressure
• Knowledge of sales building, forecasting, reporting, recruitment, HR, and NPS best practices

Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram to learn more about us.