Front of House Team Member

Loungers plc; Guildford; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Wagestream access

50% off food & drinks

Meals on shift

Paid breaks

Christmas Day off

Staff party Loungefest

Job summary

Cosy Club Guildford is hiring for a front of house Floor team member. You’ll enjoy a competitive hourly rate with tips and a strong emphasis on work life balance, including rest days and fair rotas.

Benefits include meals on shift, paid breaks, and access to Wagestream, plus 50% off food and drinks from day one across our brands. They highlight Christmas Day off, opportunities for development and progression, and regular staff events such as Loungefest.

Qualifications

• Experience in hospitality or customer service is beneficial.
• Strong communication and people skills essential.
• Ability to stay calm and friendly in a fast-paced environment.

Responsibilities

• Welcome and seat guests, take orders, and serve drinks and meals.
• Maintain high standards of cleanliness and guest satisfaction.
• Collaborate with team to ensure smooth service and turnover.

Skills

Hospitality

Communication

Adaptability

Rapport-building

Job description

At Cosy Club Guildford, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party! From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

As part of our front of house Floor team, you'll get a competitive and fair hourly rate with tips alongside:

• A commitment to prioritise your work life balance- including 2 days off and a weekend off every six weeks
• Fair rotas with hours spread fairly and changes kept to a minimum
• Meals on every shift and paid breaks
• Tips shared equally across the team, based on hours worked.
• Power over your pay with Wagestream
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• Christmas Day off!
• Focus on your development and progression and a clear understanding on how you are able to do this
• Fabulous incentives to win each month - including spa breaks, trips abroad, food and drink hampers and tickets to festivals
• An invitation to the most talked-about staff party in hospitality- Loungefest!

Most importantly we will ensure you are made to feel welcome at Cosy Club Guildford.

We need you to be adaptable, build rapport, and above all be genuine. It's a fast-paced environment and you will need to be the type of person that thrives on this and has a natural gift for hospitality.

If you've had previous experience before great, we want to hear from you! If not, then as long as you have the right attitude and enjoy interacting with new people, this could be a great opportunity for you.

*Please note we can only employ staff aged 18 or over due to the nature of our business.

If you want to find out more about us, follow us on LinkedIn and Instagram @CosyClub