Front of House Team Member

Pasta Evangelists; Greater London; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Hourly pay £13.00

Service Charge

Cycle to work scheme

Free Pasta Evangelists products

Referral bonus Scheme

Development Opportunities

Job summary

Pasta Evangelists in London is seeking Front of House team members to deliver warm, energetic service and help guests enjoy our fresh pasta experience. You’ll greet guests, take orders, upsell dishes, and ensure a memorable visit in a fast-paced environment.

We offer £13.00 per hour plus service charge and development opportunities. Flexibility for evenings, weekends, and holidays is required, with a passion for Italian cuisine prioritized over formal credentials.

Qualifications

• Experience in hospitality, restaurants or retail is a plus.
• Passion for Italian cuisine and guest service excellence.
• Strong attention to detail and a friendly, proactive attitude.

Responsibilities

• Welcome customers with warmth and professionalism.
• Take orders, upsell menu items and process payments.
• Ensure a clean, welcoming dining area and assist in dine-in and takeaway operations.
• Maintain high standards of service and follow health and safety guidelines.
• Collaborate with team and support front- and back-of-house as needed.

Skills

Hospitality experience

Customer service

Team player

Cash handling

Tools

POS till system

Job description

Join the Pasta Revolution in the Heart of Pasta Evangelists was born nine years ago out of a desire to become the authority in fresh pasta. We're on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.

Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers - our Evangelists - who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.

Today, Pasta Evangelists is backed by Barilla (the world's biggest pasta company) and is proud to be the UK's biggest pasta brand by revenues, as well as one of the UK's fastest-growing startups. As well as on our website, our recipe kits are available to purchase from major online retailers such as Ocado.

Building on this success, we are now disrupting Britain's pizza-centric Italian dining scene by launching our very own Pasta Evangelists restaurants, as well as our high-end Harrods Pasta Bar and our store at Manchester Airport. These are not just Italian eateries - they are vibrant destinations where guests can experience the extraordinary diversity of pasta, alongside exceptional service, bold creativity, and a true passion for great food. Guests can enjoy a delicious meal and take part in our popular pasta-making classes at our restaurants in Chiswick, Richmond, Greenwich, Farringdon, Guildford, New Oxford Street and Queensway.

At the same time, we continue to expand our fresh pasta takeaway concept, available on pastaevangelists.com and through major delivery platforms such as Deliveroo, Uber Eats and Just Eat. With more than 40 kitchens now operating across the UK, including in Scotland and Wales, we are growing our footprint rapidly and bringing fresh pasta to more customers every day.

Our state-of-the-art Pastificio in Acton, West London - the largest in the UK - enables us to produce a wide range of artisanal pasta and sauces, pushing the boundaries of what's possible in this beloved category.

Looking ahead, our key focus is on opening more restaurants and creating unique spaces that celebrate pasta in all its shapes, offering something far beyond the traditional Italian experience.

Given our ambitions, we are looking for exceptional professionals to lead our business through this next exciting chapter of growth.

We are looking for passionate, hardworking and Italy-loving Front of House Team Members who can help us to create exceptional dining experiences at our new Pasta Evangelists was born nine years ago out of a desire to become the authority in fresh pasta. We're on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.

Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers - our Evangelists - who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.

Today, Pasta Evangelists is backed by Barilla (the world's biggest pasta company) and is proud to be the UK's biggest pasta brand by revenues, as well as one of the UK's fastest-growing startups. As well as on our website, our recipe kits are available to purchase from major online retailers such as Ocado.

Building on this success, we are now disrupting Britain's pizza-centric Italian dining scene by launching our very own Pasta Evangelists restaurants, as well as our high-end Harrods Pasta Bar and our store at Manchester Airport. These are not just Italian eateries - they are vibrant destinations where guests can experience the extraordinary diversity of pasta, alongside exceptional service, bold creativity, and a true passion for great food. Guests can enjoy a delicious meal and take part in our popular pasta-making classes at our restaurants in Chiswick, Richmond, Greenwich, Farringdon, Guildford, New Oxford Street and Queensway.

At the same time, we continue to expand our fresh pasta takeaway concept, available on pastaevangelists.com and through major delivery platforms such as Deliveroo, Uber Eats and Just Eat. With more than 40 kitchens now operating across the UK, including in Scotland and Wales, we are growing our footprint rapidly and bringing fresh pasta to more customers every day.

Our state-of-the-art Pastificio in Acton, West London - the largest in the UK - enables us to produce a wide range of artisanal pasta and sauces, pushing the boundaries of what's possible in this beloved category.

Looking ahead, our key focus is on opening more restaurants and creating unique spaces that celebrate pasta in all its shapes, offering something far beyond the traditional Italian experience.

Given our ambitions, we are looking for exceptional professionals to lead our business through this next exciting chapter of growth.

Picture this:

We'll have chefs making fresh pasta in the window of the restaurant to entice the good people of Pasta Evangelists. We'll bring in the hip Italian funk and jazz on stereo, the smell of rag in the air, fresh pasta making classes in-house and much more.

Opening hours: from 10.00am to 2.00am from Monday to Sunday

What you'll do at Pasta Evangelists:

• Be a team player and bring positivity and warmth to the kitchen and wider restaurant environment & colleagues you work with.
• Welcome each customer with genuine warmth, positivity, and infectious energy.
• Deliver exceptional service from greeting to goodbye - offering menu guidance, taking orders, and ensuring every guest has a seamless and enjoyable experience.
• Regularly clean and sanitise tables, chairs, and other surfaces to ensure a safe environment.
• Keep your workspace clean, organised, and buzzing with energy.
• Follow all health and safety guidelines to keep both customers and colleagues safe.
• Use our till system to process orders accurately, manage payments, and help coordinate dine-in and takeaway operations.
• Be an expert on our menu and the stories behind our pasta and ready to recommend dishes, drinks, and share your love of Italian food.
• Handle customer feedback with professionalism and a solution-focused mindset.
• Support your fellow team members across both front and back of house as needed to keep things running smoothly, and be willing to take on additional tasks as required.
• Take part in team meetings and training sessions, bringing your ideas and enthusiasm.

Who are you:

• Experience in hospitality, restaurants, or retail is a plus, but a passion for Italian cuisine is what truly matters.
• You are enthusiastic about learning about our menu and sharing that knowledge with customers.
• You have a great attention to detail and a commitment to maintaining high standards.
• You love people and thrive in a customer-facing environment.
• You're confident, friendly, and have a warm, easy smile.
• You're reliable, punctual, and always ready to jump in and help out.
• Comfortable using tills, tablets, or other basic tech to take orders and payments.
• Available to work a flexible schedule, including evenings, weekends, and holidays.
• Bonus point! Any experience in coffee, wine, and pasta would be advantageous, but it's your zest for life that we are looking for.
• ... If you dream in pasta shapes, you're in the right place.

What we can offer:

• An hourly rate of £13.00
• Service Charge
• Join a dynamic, fast-moving & diverse team
• Regular team socials and pasta tastings
• Free Pasta Evangelists products
• Referral bonus Scheme
• Cycle to work scheme
• Development Opportunities - you can grow inside the business.

Who we are:

Pasta Evangelists was born nine years ago out of a desire to become the authority in fresh pasta. We're on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.

Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers - our Evangelists - who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.

Today, Pasta Evangelists is backed by Barilla (the world's biggest pasta company) and is proud to be the UK's biggest pasta brand by revenues, as well as one of the UK's fastest-growing startups. As well as on our website, our recipe kits are available to purchase from major online retailers such as Ocado.

Building on this success, we are now disrupting Britain's pizza-centric Italian dining scene by launching our very own Pasta Evangelists restaurants, as well as our high-end Harrods Pasta Bar and our store at Manchester Airport. These are not just Italian eateries - they are vibrant destinations where guests can experience the extraordinary diversity of pasta, alongside exceptional service, bold creativity, and a true passion for great food. Guests can enjoy a delicious meal and take part in our popular pasta-making classes at our restaurants in Chiswick, Richmond, Greenwich, Farringdon, Guildford, New Oxford Street and Queensway.

At the same time, we continue to expand our fresh pasta takeaway concept, available on pastaevangelists.com and through major delivery platforms such as Deliveroo, Uber Eats and Just Eat. With more than 40 kitchens now operating across the UK, including in Scotland and Wales, we are growing our footprint rapidly and bringing fresh pasta to more customers every day.

Our state-of-the-art Pastificio in Acton, West London - the largest in the UK - enables us to produce a wide range of artisanal pasta and sauces, pushing the boundaries of what's possible in this beloved category.

Looking ahead, our key focus is on opening more restaurants and creating unique spaces that celebrate pasta in all its shapes, offering something far beyond the traditional Italian experience.

Given our ambitions, we are looking for exceptional professionals to lead our business through this next exciting chapter of growth.