Front of House Team Member

Nuffield Health; Derby; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a leading health organization as a Front of House Team Member in Derby. This part-time role involves providing exceptional customer service at the gym facility, ensuring a friendly environment, and supporting the café operations. You'll enjoy a variety of benefits including free gym membership and retail discounts.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Exceptional customer service skills.
• Ability to work face-to-face and over the phone.
• Basic knowledge of Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to all who visit.
• Support the smooth running of reception and café areas.
• Help create a friendly and professional environment.
• Ensure everyone feels welcomed and valued.
• Support café team in preparing and serving food and drinks.

Skills

Communication skills

Customer care

Basic computer skills

Flexibility

Motivation

Initiative

Job description

Front of House Team Member

Derby FWC | Customer | Permanent | Part time
Up to £25,646.50 pro rata, depending on experience
15 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated, and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing, and professional environment
• Give a warm welcome, answer queries in a caring and helpful way, and ensure everyone feels valued
• Support the café team with preparing and serving fresh, healthy, and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at the site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health, and wellbeing rewards, such as free gym membership, health assessments, retail discounts, and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.