Front of House Team Member

TN United Kingdom; Cwmbran; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading restaurant brand as a Restaurant Team Member at German Doner Kebab. You will play a vital role in ensuring guest satisfaction through quality service and teamwork. This position offers excellent opportunities for growth and development within the company.

Qualifications

• Ability to adapt to varying business volumes with urgency.
• Willingness to be cross-trained in all areas of the kitchen and front counter.
• Understanding of menu items and allergens.

Responsibilities

• Prioritize guest satisfaction in all interactions.
• Assist in food preparation and packaging.
• Maintain cleanliness and sanitation in all guest areas.

Skills

Clear communication

Attentive listening

Professional appearance

Positive demeanor

Enthusiasm

Cheerful attitude

Adaptability

Understanding of menu items

Ability to follow instructions

Genuine care for guest service

Job description

Job Description for Restaurant Team Member at German Doner Kebab

Are you ready to join one of the fastest-growing restaurant brands? German Doner Kebab is redefining the kebab experience with over 90 restaurants worldwide, leading the Casual Dining sector with exceptional service, quality food, and memorable guest experiences.

We are seeking enthusiastic Team Members who are eager to grow with us and contribute to our success. Your role involves supporting your team to deliver outstanding food quality, guest care, and service. You will be pivotal in maintaining our brand standards, working collaboratively within a great team, and ensuring every guest leaves satisfied and eager to return.

Responsibilities:

• Prioritize guest satisfaction in all interactions.
• Maintain a positive attitude and assist guests with menu choices, upselling where appropriate.
• Process orders using the POS system and deliver food and beverages efficiently.
• Assist in food preparation and packaging, ensuring presentation standards are met.
• Promote additional menu items to enhance guest experience and increase sales.
• Handle sales transactions, provide receipts, and ensure order completeness.
• Greet guests warmly and handle inquiries professionally.
• Maintain cleanliness and sanitation in all guest areas.
• Adhere to brand standards and deliver exceptional service consistently.

Required Skills & Knowledge:

• Clear communication and attentive listening skills.
• Professional appearance and positive demeanor.
• Enthusiasm and cheerful attitude towards tasks.
• Ability to adapt to varying business volumes with urgency.
• Understanding of menu items and allergens.
• Ability to follow instructions and maintain brand standards.
• Accurate completion of daily paperwork.
• Willingness to be cross-trained in all areas of the kitchen and front counter.
• A genuine care for guest service and high standards.

Join GDK and benefit from a full career pathway with excellent progression opportunities!