Front of House Team Member

Professionals At Play; Coventry; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly rate

Team incentives

Staff socials

In-house training

Tips & service charge

Food & beverage discount

Counselling services

Rewards discounts

TiPJAR access

Job summary

STAR PINS is seeking a Front Of House Team Member for a fixed term contract in Coventry. You will contribute to a vibrant, family-friendly bowling venue offering drinks, food, arcade games, and more, with plenty of opportunities to shine in a fast-paced team.

Join a brand that values energetic, hospitality-focused individuals who bring their own personality to the team. Weekend work is common, with benefits including incentives, staff socials, and progression opportunities.

Qualifications

• Energetic team player with a passion for hospitality.
• Positive, can-do attitude and strong guest focus.
• Able to bring energy and personality to the role.
• Works well in a busy hospitality environment.

Responsibilities

• Deliver the best guest experience on every visit.
• Serve drinks, food and gaming to the required specs.
• Lead by example through team engagement.
• Maintain high standards front and behind the bar.
• Be yourself and bring your personality to the role.

Skills

Energetic team player

Hospitality passion

Customer service

Reliability

Job description

FRONT OF HOUSE TEAM MEMBER - FIXED TERM CONTRACT

STAR PINS

A LITTLE BIT ABOUT OUR BRAND:

Looking for a fun and exciting opportunity? A legendary bowling experience for all the family. You’ll find state-of-the-art Ten Pin lanes, ice-free curling, shuffleboard, tech darts, virtual shooting, arcade games, mini golf and more!Grab a snack or dig in for a feast with our Star Pins food menu! With tasty pizza, delicious chicken, nachos, fries, hot dogs and more, there really is something for everybody. And for afters, our choice of ice cream and pick n mix should the sweet spot.

Started by 2 brothers 13years ago, falling under the Professionals At Play umbrella, we now operate 30sites nationwide with many more to come!

WHAT WE’D EXPECT FROM YOU;

In our Front Of House Team Members, we want energy that drives the business forward in a way that requires you to be a real team player with a passion for hospitality.

Role Responsibilities:

• Ensure we are delivering the best guest experience for our customers on every visit.
• Serving great quality drinks, food and gaming experiences to the specs and training provided
• Leading by example through great team efforts and engagement
• Maintaining great standards both in front and behind the bar
• Be yourself! Bring your personality and get involved

WHAT WE WANT FROM AN INDIVIDUAL;

We want you to bring enthusiasm and your own character to the role. Star Pins is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values;

• Passionate attitude
• Loves to be professional playful
• Always gives good energy
• Your team. Every time

WHAT YOU GET;

• Competitive Hourly Rates Available
• Regular team incentives - recent rewards include trips to Dublin, Marbella, Thailand etc
• 2 Staff Socials throughout the year
• Opportunity for progression with in house and external training
• Equal share of tips & service charge
• 50% off food and drink & free gaming
• Employee Assistance Program that includes access to free counselling services
• Access to Rewards Gateway, offering discounts at 100s of retailers
• Full access to your Tips & Service Charge weekly through TiPJAR

JOB SPECIFICS;

• Flexible hours available
• It is expected that you will be available to work weekends and public holidays
• Expected to have a reliable commute to work
• Work within a large team of up to 50 staff members
• Reporting directly to Line Managers