Front of House Team Leader - Social Pub & Kitchen

Stonegate Company Ltd.; Lincoln; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25% off food and drinks via the MiXR App

Stonegate Xtra Rewards

VIP entry to pubs and bars

Corporate discounted rates at gyms

Discounted dental insurance

Early access to earned wages

Award-winning development programmes

Job summary

Stonegate Company Ltd. is seeking a Front of House Team Leader for the Prince Of Wales Inn in Lincoln. In this role, you will lead and motivate the team to deliver outstanding customer service and create a warm, inviting environment for guests.

The ideal candidate should be passionate about providing great experiences, have leadership skills, and be able to handle a dynamic pub environment. Enjoy various benefits including discounts across managed pubs, flexible working, and opportunities for development.

Qualifications

• 18 years or older due to alcohol sales.
• Experience in a customer-focused role.
• Ability to lead and motivate a team.

Responsibilities

• Lead and motivate the front-of-house team.
• Ensure smooth operations during service.
• Create a welcoming atmosphere for guests.

Skills

Leadership

Team motivation

Customer service

Communication

Job description

Location - Prince Of Wales Inn

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Prince Of Wales Inn.

Can you

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. Nestled in the historic shadows of Lincoln Cathedral and Lincoln Castle, The Prince of Wales is the place to be. We have an absolutely glorious beer garden with cathedral views for our guests to bask in all year round. We have great food offering and a superb craft beer range too, which makes this a great place for our guests to relax and have fun with family and friends. The pub has a great atmosphere for watching live sports. We also host live music evenings and weekly quizzes, which our regulars love.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Prince Of Wales Inn you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Prince Of Wales Inn directly.