Front of House Team Leader — Flexible Hours & Perks

Stonegate Group; Greater London; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

MiXR App discount

Stonegate Xtra Rewards

VIP entry to Pubs & Bars

Hotel discounts

Flexible working

Discounted rates at partner gyms

Dental insurance

Early access to earned wages

Award-winning development programmes

Job summary

Goose in London’s Borough area, part of Stonegate Group, seeks a Front of House Team Leader to drive guest experience and lead the team at Goose. You will collaborate with management to deliver an outstanding customer journey, ensuring consistency and a welcoming atmosphere across service periods.

The role involves motivating staff, maintaining smooth operations, and creating a warm, value-driven pub environment that resonates with locals and visitors alike.

Qualifications

• Experience leading front-of-house teams in a pub or hospitality venue.
• Strong guest service and communication skills.

Responsibilities

• Lead front-of-house team to deliver an exceptional guest experience.
• Coordinate service with bar and kitchen teams to ensure smooth operations.
• Maintain high standards of cleanliness, safety and service throughout shifts.

Skills

Customer service

Team leadership

Operations coordination

Tools

POS systems

Job description

Goose in London’s Borough area, part of Stonegate Group, seeks a Front of House Team Leader to drive guest experience and lead the team at Goose. You will collaborate with management to deliver an outstanding customer journey, ensuring consistency and a welcoming atmosphere across service periods.

The role involves motivating staff, maintaining smooth operations, and creating a warm, value-driven pub environment that resonates with locals and visitors alike.