Front of House Team Leader

Social Pub & Kitchen; Southsea; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

MiXR App Discount

Xtra Rewards

VIP Pubs Access

Hotel Discounts

Flexible Working

Corporate Discounts at David Lloyd &/o

Dental Insurance

Earned Wage Access

Career Development

Job summary

Scarlet Tap in the United Kingdom is seeking an experienced Front of House Team Leader to motivate the team and deliver an amazing guest experience. You will work with the management team to bring our shared vision to life and help maintain smooth operations.

Applicants should be 18+ due to alcohol sales; a passion for great beer, cocktails and sport, and a commitment to guest service will help you thrive in our venue. Flexible working and team development are on offer at Scarlet Tap.

Qualifications

• Experience leading Front of House teams in hospitality.
• Proven ability to motivate a team and deliver excellent guest service.
• Collaborate with management to ensure smooth operations and brand vision.

Responsibilities

• Lead, motivate and encourage the wider team to deliver an amazing guest experience.
• Work with management to bring the shared vision to life.
• Help maintain smooth operations and consistency.

Job description

Location - Scarlet Tap

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Scarlet Tap.

Can you …

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. Our guests can enjoy a wide range of food and drink with us, including craft ale, quality wines, and real ales. We show all the live sport and screen as many live events as we can, making our crafty bar the ultimate fan zone for all sports!

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Scarlet Tap you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Scarlet Tap directly.