Front of House Team Leader

Stonegate Pub Company; Liverpool; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

MiXR App discount

Xtra Rewards

VIP entry

Corporate discounts

Earned wages access

Résumé du poste

Stonegate Pub Company in Liverpool is seeking an experienced Front of House Team Leader to supervise and energize the pub team, delivering an outstanding guest experience at Yates. You will work with the management team to maintain smooth operations, champion a warm, welcoming atmosphere, and help drive a range of events that keep guests coming back for great drinks and food.

This role requires enthusiasm, reliability, and a customer‑focused approach to sustaining high standards in a busy

Qualifications

• Experience leading a team in hospitality.
• Strong guest-service orientation.
• Ability to motivate staff across shifts.

Responsabilités

• Lead and motivate the team to deliver guest experience.
• Maintain smooth operations and consistency.
• Create a warm, welcoming environment for guests.

Connaissances

Team leadership

Guest service

Description du poste

Liverpool, Merseyside, United Kingdom, L1 1RH

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Yates.

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Yates Queen Square is one of the best destinations in Liverpool for parties, live sport and great value food and drink! Our weekend celebrations are legendary, and with a top team on hand to help make any occasion a memorable one for our guests. We pride ourselves on delivering a top‑class range of drinks, an excellent value food offer, and creating that all‑day‑long atmosphere.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Yates you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Yates directly.