Front of House Team Leader

Pubsmiths - Stonegate Group; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known pub operator seeks a Front of House Team Leader for The Bridge Tap in London. You will lead and motivate the team to ensure guests receive an exceptional experience. Responsibilities include maintaining smooth operations and creating a welcoming atmosphere. Ideal candidates should have strong leadership skills and previous experience in hospitality. We offer great perks such as discounts and flexible working options.

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to pubs and bars

Hotel discounts

Flexible working

Corporate discounted rates at gyms

Discounted dental insurance

Early access to earned wages

Award winning development programmes

Qualifications

• Must be 18 or over due to the sale of alcohol.
• Experience leading a team in hospitality.

Responsibilities

• Lead and motivate the front of house team.
• Ensure smooth operations and guest satisfaction.
• Create a welcoming environment for guests.

Skills

Leadership

Excellent communication

Customer service

Teamwork

Job description

Location - The Bridge Tap

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Bridge Tap.

Can you…

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Bridge Tap is a stunning bar located one minute away from Borough Market and London Bridge Station. With a cosy atmosphere and a great range of food and drink, we are the perfect place for our guests to enjoy with friends and colleagues alike. We also have great sports viewing throughout the venue. We are famous for our friendly and attentive service, craft beer, pizzas, and sports.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at The Bridge Tap you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Bridge Tap directly.

Job Reference: TL1454146SouFOHTL