Front of House Team Leader

Barsoho; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading nightlife venue in Birmingham seeks an experienced Front of House Team Leader to inspire and manage the team, ensuring an exceptional guest experience. The candidate will work closely with management to maintain operations in an exciting, vibrant environment. Benefits include discounts, flexible working, and career development opportunities.

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to bars and pubs

Discounts at hotels

Flexible working options

Corporate discount rates

Discounted dental insurance

Early access to earned wages

Award-winning development programs

Qualifications

• Must be 18 or over for alcohol sale.
• Experience in a hospitality leadership position preferred.

Responsibilities

• Lead and motivate the Front of House team.
• Maintain smooth operations and a consistent guest experience.
• Foster a warm and welcoming environment.

Skills

Leadership

Team Motivation

Customer Service

Job description

Location - Rosies

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Rosies.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Venues is the party animal of Stonegate Group. From iconic nightclubs such as Ark or Rosies to our fantastic LGBTQ+ bars across the UK or Latin London venues to retro-tastic clubs, there is quite literally something for everyone! Our Venues team lives and breathes the electric atmosphere with our famous tours, events and get-up-and-dance music policy. We’re looking for the people who’d be the first on the dancefloor, so if that sounds like you, we want to hear from you. Rosies is located right in the heart of party central Broad Street Birmingham. Birmingham’s undisputed number one nightclub benefits from five rooms all under the one roof catering for a wide variety of tastes and allowing our teams to explore all kinds of exciting new bespoke event content. Rosies is an excitement machine and our team lead the way in delivering an incredible experience five nights a week.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Rosies you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Rosies directly.