Front of House Team Lead — Flexible Hours & Profit-Share

Bettys & Taylors Group; Harrogate; Sur place; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Discretionary profit-share bonus

Breakfast and hot meal option

Flexible family-friendly benefits

Discounts on Bettys & Taylors products

Health benefits

Employee Assistance Programme

Holiday allowance

Pension schemes

Résumé du poste

Bettys Café Tearooms in Harrogate is seeking a Front of House Team Leader to lead and motivate our busy front-of-house team, ensuring outstanding customer service and smooth service across the lunch and tea room.

This 6-month fixed-term, full-time role involves 37.5 hours across 5 days with patterns that include weekends, early mornings, and occasional late shifts. You will share knowledge about our products and uphold food safety standards.

Qualifications

• Experience in customer service or hospitality.
• Experience in managing and motivating a team.
• Good communication skills and ability to work with others.
• Knowledge of food safety and health and safety procedures.

Responsabilités

• Lead Front of House team and shifts to ensure smooth service.
• Deliver outstanding customer service and maintain high standards.
• Support training and development and uphold company values.

Connaissances

Customer service

Team leadership

Communication

Food safety knowledge

Description du poste

Bettys Café Tearooms in Harrogate is seeking a Front of House Team Leader to lead and motivate our busy front-of-house team, ensuring outstanding customer service and smooth service across the lunch and tea room.

This 6-month fixed-term, full-time role involves 37.5 hours across 5 days with patterns that include weekends, early mornings, and occasional late shifts. You will share knowledge about our products and uphold food safety standards.