Front of House Supervisor – Rosette Pub, Growth Path

Le Strange Arms; Newmarket; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Team incentives and trips abroad

Learning and development with training

Tips + Wagestream access

Flexible hours

Free meals on shift

Up to 50% off food at venues

Overnight stays from £75 at Chestnut

Wine discounts

Family & friends discounts

High-street discounts

Employee Assistance Programme

Team parties and events

Work anniversary rewards

Refer a friend scheme

Job summary

The Packhorse Inn in Moulton, near Newmarket, part of the Chestnut group, is recruiting a Front of House Supervisor. You will lead the floor team, ensure warm, polished service, and collaborate with the kitchen to deliver smooth service for both bar guests and celebration dinners.

We offer growth opportunities within a growing group, perks, and a supportive team culture. Join us to help guests feel at home and develop your hospitality career.

Qualifications

• Front of house experience with supervisory responsibility.
• Love of great food, drink and local, seasonal produce.
• Pride in delivering a fantastic guest experience.
• Calm, positive and organised leadership under pressure.
• Good understanding of stock and accurate cash handling.
• Willingness to keep learning and developing skills.

Responsibilities

• Lead and coordinate the front of house team on shift, setting the standard by example.
• Deliver warm, polished service from a quick drink to a Rosette-level dining experience.
• Work hand in hand with the kitchen to keep services running smoothly.
• Look after wet and dry stock, and handle cash and transactions accurately.
• Keep the pub clean, organised and welcoming for guests and team alike.
• Support, train and encourage newer team members.
• Keep the GM and AGM updated on anything to do with the team, guests or building.

Skills

Front of house experience

Love of great food and local produce

Guest experience

Leadership under pressure

Stock & cash handling

Willingness to learn

Job description

The Packhorse Inn in Moulton, near Newmarket, part of the Chestnut group, is recruiting a Front of House Supervisor. You will lead the floor team, ensure warm, polished service, and collaborate with the kitchen to deliver smooth service for both bar guests and celebration dinners.

We offer growth opportunities within a growing group, perks, and a supportive team culture. Join us to help guests feel at home and develop your hospitality career.