Front of House Supervisor — Lead Warm, Memorable Service

The Temperance Inn; Grasmere; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Birthday paid holiday

Lead-Inn development program

50% food discount at Inns

Stay for £1 in January–March

1/3 off room bookings year-round

£50 on same-day bookings

15% off bed and breakfast for loved-1s

Employee Assistance Programme

Give-inn back scheme

Award-winning employer recognition

Job summary

The Temperance Inn in Ambleside is seeking a Front of House Supervisor to greet guests, oversee service, and help resolve challenges with the Assistant Manager. You will lead a friendly, fast-paced team to deliver warm, memorable experiences in our welcoming pub setting.

This role sits within Inn Collection Group’s lakeside venues, offering training through our Lead-Inn program and a range of staff benefits.

Qualifications

• Experience in hospitality, particularly front-of-house operations.
• Strong communication and guest service skills.
• Ability to lead a small team and support a manager.
• Calm under pressure with a solutions-focused approach.

Responsibilities

• Welcome guests and oversee front-of-house service.
• Coordinate with the Assistant Manager to guide the team.
• Resolve guest concerns and ensure smooth operations.
• Uphold brand standards and deliver warm hospitality.

Job description

The Temperance Inn in Ambleside is seeking a Front of House Supervisor to greet guests, oversee service, and help resolve challenges with the Assistant Manager. You will lead a friendly, fast-paced team to deliver warm, memorable experiences in our welcoming pub setting.

This role sits within Inn Collection Group’s lakeside venues, offering training through our Lead-Inn program and a range of staff benefits.