Front of House Supervisor: Lead a Warm, Winning Pub Team

The Temperance Inn; Ambleside; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Birthday paid holiday

Lead-Inn development program

Paid breaks

50% off food at inns

Stay at inns for £1 in Jan/Feb/Mar

1/3 off room bookings all year

£50 on same day bookings

15% off bed and breakfast for loved-1s

Employee Assistance Programme

Tips (Tronc)

Give-inn back scheme

Best Pub Employer award

Job summary

The Temperance Inn in Ambleside is seeking a Front of House Supervisor to lead guest services with warmth and professionalism. You will work closely with the Assistant Manager to guide the team, maintain a lively atmosphere, and ensure memorable visits for guests at our Lake District inn.

You’ll thrive in a fast-paced environment, bringing enthusiasm and leadership to greet guests, oversee service, and resolve challenges to keep operations smooth and guests delighted.

Qualifications

• Experience in front-of-house roles or supervisory responsibilities is preferred.
• Strong guest-service orientation and a positive, can-do attitude.
• Ability to guide and support a team in a fast-paced setting.

Responsibilities

• Greet guests and oversee service to ensure a warm, memorable experience.
• Guide and support the team in delivering smooth operations.
• Resolve issues quickly, ensuring guest satisfaction and efficiency.

Skills

Customer service

Leadership

Team motivation

Conflict resolution

Job description

The Temperance Inn in Ambleside is seeking a Front of House Supervisor to lead guest services with warmth and professionalism. You will work closely with the Assistant Manager to guide the team, maintain a lively atmosphere, and ensure memorable visits for guests at our Lake District inn.

You’ll thrive in a fast-paced environment, bringing enthusiasm and leadership to greet guests, oversee service, and resolve challenges to keep operations smooth and guests delighted.