Front of House Supervisor — Lead Warm Guest Experiences

The Inn Collection Group; Ambleside; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Birthday paid holiday

Lead-Inn development program

Paid breaks

50% off food

Stay at Inns for £1 (Jan–Mar)

1/3 off room bookings all year

50 on same day bookings

15% off bed and breakfast for loved-1s

Employee Assistance Programme

Give-inn back scheme

Best Pub Employer award recognition

Job summary

The Inn Collection Group in Ambleside invites a Front of House Supervisor to lead our guest-facing team with warmth and energy. You’ll partner with the Assistant Manager to ensure seamless service, resolve issues, and create memorable moments for every guest.

In this fast-paced hospitality role, you’ll rely on your enthusiasm, professionalism, and natural leadership to keep service smooth, welcoming, and responsive to guests’ needs, while upholding our brand values across our Inns in the Lake

Responsibilities

• Greet guests and oversee front-of-house service.
• Support the team and assist the Manager in ensuring smooth operations.
• Resolve guest issues quickly and professionally.
• Create a welcoming, energetic atmosphere for guests and staff.

Skills

Customer service

Team leadership

Communication

Problem solving

Job description

The Inn Collection Group in Ambleside invites a Front of House Supervisor to lead our guest-facing team with warmth and energy. You’ll partner with the Assistant Manager to ensure seamless service, resolve issues, and create memorable moments for every guest.

In this fast-paced hospitality role, you’ll rely on your enthusiasm, professionalism, and natural leadership to keep service smooth, welcoming, and responsive to guests’ needs, while upholding our brand values across our Inns in the Lake