Front of House Supervisor — Lead & Elevate Guest Experience

Boparan Restaurant Group; Leeds; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Retail discounts (BRG)

Financial & wellbeing support

Pay on demand access

Healthcare cashplan

Employee assistance programme

Referral bonuses

Career advancement

Flexible working

Job summary

Slim Chickens Leeds is seeking a Front of House Supervisor to lead the service in our busy restaurant. You will supervise the front-of-house team, ensure smooth operations, and uphold our guest-centric standards.

You’ll inspire staff, deliver exceptional hospitality, manage guest relations, and contribute to a welcoming atmosphere while supporting the management team in achieving targets.

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• A natural leader with the ability to inspire and guide a team.
• A passion for hospitality and delivering top-notch service.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Ability to stay calm and efficient under pressure.
• Flexible, availability that includes weekends, late nights and bank holidays – we’re always on the go!

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
• Ensuring the highest standards of customer service, cleanliness, and presentation
• Managing guest relations, handling any issues, and ensuring customer satisfaction
• Assisting with staff training and development to uphold our brand standards
• Supporting the management team in driving sales and achieving business goals
• Creating a welcoming and positive atmosphere where both staff and guests thrive

Skills

Supervisor

Fast-Paced Experience

Shift Management

Teamwork

Job description

Slim Chickens Leeds is seeking a Front of House Supervisor to lead the service in our busy restaurant. You will supervise the front-of-house team, ensure smooth operations, and uphold our guest-centric standards.

You’ll inspire staff, deliver exceptional hospitality, manage guest relations, and contribute to a welcoming atmosphere while supporting the management team in achieving targets.