Front-of-House Supervisor

Soho Coffee Shops Ltd; West of England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Great training package & development

Flexible shift patterns

Free meal and 2 free drinks on duty

Extra holiday each year

Pension scheme

Job summary

Soho Coffee Shops Ltd is seeking a Supervisor to lead front-of-house teams in a busy cafe. You will work closely with the store manager and team to deliver our high standards of service, craft quality drinks, and create a welcoming environment for guests.

You will champion brand standards and mentor staff to ensure consistent, friendly service throughout each shift. This role emphasizes flexible shifts, strong customer service, and a passion for delivering great experiences in a fast-paced

Qualifications

• Front of house skills and a people-focused approach.
• Strong attention to detail in serving customers and handling orders.
• Desire to learn and grow within the role.

Responsibilities

• Supervise shifts and support the store manager and team to deliver consistent service.
• Champion SOHO brand standards and high product quality at all times.
• Lead by example to create a welcoming environment for customers and colleagues.
• Ensure smooth shift running and a positive customer experience.

Skills

Front of house

Attention to detail

Willingness to learn

Job description

Soho Coffee Shops Ltd is seeking a Supervisor to lead front-of-house teams in a busy cafe. You will work closely with the store manager and team to deliver our high standards of service, craft quality drinks, and create a welcoming environment for guests.

You will champion brand standards and mentor staff to ensure consistent, friendly service throughout each shift. This role emphasizes flexible shifts, strong customer service, and a passion for delivering great experiences in a fast-paced