Front of House Supervisor

Sodexo; Berechurch; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Career development opportunities

Wellbeing Support

Financial Benefits

Career Growth

Work Perks - Cycle to Work Scheme

Flexible work

Full training

Protective uniform

Volunteering opportunities

Job summary

Sodexo at Merville Barracks, Colchester, is seeking a front-of-house supervisor to lead a dedicated team in the bar and food outlets. You will ensure smooth daily operations, maintain high service standards, and interact with armed forces personnel on a customer-facing basis.

The role emphasizes teamwork, strong communication with catering management, and a proactive approach to health and safety. Opportunity for career development within Sodexo and a supportive work environment.

Qualifications

• Experience in hospitality and supervisory or team-lead roles.
• Strong customer service and communication skills.
• Ability to motivate and lead a team effectively.

Responsibilities

• Ensure all tasks and responsibilities are completed on time and to a high standard.
• Oversee cleanliness and hygiene standards in front-of-house areas.
• Collaborate with catering management and chefs to maintain smooth communication and team alignment.
• Promote and enforce health and safety practices and report hazards.
• Conduct regular safety walks to identify and address risks.
• Lead weekly team huddles and provide ongoing feedback and support.
• Lead a front-of-house team at Merville Barracks, Colchester, interacting with Armed Forces personnel daily.

Skills

Customer service

Communication

Leadership

Team motivation

Health and safety awareness

Job description

• Ensure all tasks and responsibilities are completed on time and to a high standard, while motivating your team to do the same.
• Oversee cleanliness and hygiene standards in all front-of-house areas.
• Collaborate with catering management and chefs to maintain smooth communication and team alignment.
• Promote and enforce health and safety practices-be proactive about spotting and reporting potential hazards to keep everyone safe.
• Conduct regular safety walks to identify and address any risks.
• Conduct weekly team huddles with the team.
• Provide ongoing feedback and support to your team, ensuring they feel confident and valued in their roles.
  Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.
• Experience in hospitality (hotel, bar, or restaurant) is a plus.
• Strong customer service and communication skills.
• Ability to motivate and lead a team effectively.
• Comfort with working at a fast pace and adapting to changing situations.
• A collaborative mindset and the ability to communicate well with senior management.
  Merville Barracks, Circular Road South, Colchester, CO2 7UT, you'll lead a front-of-house team, ensuring smooth operations in the bar and food outlets. Your role is customer-facing, with a key focus on interacting with our Armed Forces personnel every day. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way.
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth - Apprenticeships, learning tools, and development opportunities.
• Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.