Front of House Supervisor

Sodexo Group; Colchester; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Fully funded apprenticeship

Career development opportunities

Wellbeing support

Financial benefits

Job summary

Sodexo Group in Colchester is seeking a Front of House Supervisor to lead a front-of-house team at Merville Barracks. You will drive smooth operations in the bar and food outlets, working closely with Armed Forces personnel daily.

The role emphasizes customer-facing leadership, team motivation, and ensuring high standards of service, hygiene, and safety, with opportunities for progression within Sodexo.

Qualifications

• Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.
• Experience in hospitality (hotel, bar, or restaurant) is a plus.
• Strong customer service and communication skills.
• Ability to motivate and lead a team effectively.
• Comfort with working at a fast pace and adapting to changing situations.
• A collaborative mindset and the ability to communicate well with senior management.

Responsibilities

• Ensure all tasks and responsibilities are completed on time and to a high standard, while motivating your team to do the same.
• Oversee cleanliness and hygiene standards in all front-of-house areas.
• Collaborate with catering management and chefs to maintain smooth communication and team alignment.
• Promote and enforce health and safety practices—be proactive about spotting and reporting potential hazards to keep everyone safe.
• Conduct regular safety walks to identify and address any risks.
• Conduct weekly team huddles with the team.
• Provide ongoing feedback and support to your team, ensuring they feel confident and valued in their roles.

Skills

Customer service

Team leadership

Hospitality experience

Job description

• 40 hours per week
• 5 days out of 7 per week
• Early / middle / late shifts with weekend work
  
• £13.46 per hour
• Free Car parking

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 7UT

As a Front of House Supervisor at Sodexo at Merville Barracks, Circular Road South, Colchester, CO2 7UT, you'll lead a front-of-house team, ensuring smooth operations in the bar and food outlets. Your role is customer-facing, with a key focus on interacting with our Armed Forces personnel every day. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way.

What you’ll do:

• Ensure all tasks and responsibilities are completed on time and to a high standard, while motivating your team to do the same.
• Oversee cleanliness and hygiene standards in all front-of-house areas.
• Collaborate with catering management and chefs to maintain smooth communication and team alignment.
• Promote and enforce health and safety practices—be proactive about spotting and reporting potential hazards to keep everyone safe.
• Conduct regular safety walks to identify and address any risks.
• Conduct weekly team huddles with the team.
• Provide ongoing feedback and support to your team, ensuring they feel confident and valued in their roles.

What you bring:

• Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.
• Experience in hospitality (hotel, bar, or restaurant) is a plus.
• Strong customer service and communication skills.
• Ability to motivate and lead a team effectively.
• Comfort with working at a fast pace and adapting to changing situations.
• A collaborative mindset and the ability to communicate well with senior management.

What we offer:

• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.