Front of House Receptionist

cmslogic; London; On-site; GBP 32,000; Full time

Job summary

A leading company in high-end reception services is seeking an experienced receptionist in London. The ideal candidate will provide exceptional client experiences and manage reception duties in a busy medical environment. This full-time role offers competitive salary and additional benefits including 28 days of holiday and training opportunities.

Benefits

28 days holiday per year

Employee Assistance Programme

Recognition and Reward scheme

Life Insurance 1 X annual salary

Cycle to Work scheme

Recommend a friend scheme

Company events

Training & development opportunities

Qualifications

• Experience in a busy medical/spa reception environment.
• Ability to remain calm under pressure.
• Exceptional organisation and communication skills.

Responsibilities

• Manage the reception desk and ensure smooth operations.
• Serve as the first point of contact for tenants and patients.
• Report any on-site issues and manage communications.

Skills

Customer service

Communication

Organisational skills

Attention to detail

Calm under pressure

Job description

Anabas Welcome is specialised in high-end reception and concierge services, the premium front of house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

We are currently looking for an experienced receptionist to provide an exceptional client experience through the delivery of your duties. You will be in a client-facing role and will be required to provide a 5-star customer experience in a building with multiple private medical clinics, located in Harley Street, London.

This role is based in a prestigious character building and involves daily inspections of the site communal areas to check for and report on any maintenance concerns.

The successful candidate is someone who takes pride in their role and enjoys working in a fast-paced front of house environment.

You will have excellent customer service skills, with previous experience in a busy reception or medical/spa reception setting.

This is a full-time, permanent position

• Working hours - Monday to Friday 8:00am - 6:00pm, 45 hrs per week.
• Salary - £32,000.
• The suitable candidate will:
• Be calm under pressure
• Have a positive attitude
• Be highly effective in communication
• Have attention to detail
• Be empathetic
• Be patient
• Be proactive

Your Responsibilities Will Include

• Ensuring the smooth running of a fast-paced ground floor reception desk in a building with multiple private medical clinics.
• Being the initial point of contact for general requests & complaints from tenants & patients.
• Providing a warm and courteous welcome to all practitioners, patients, and visitors.
• Overseeing incoming/outgoing mail.
• Reporting any on-site issues & requesting work orders when necessary.

You Will Have

• Experience working as a receptionist in a busy medical/spa environment.
• The ability to remain calm under pressure.
• Exceptional organisation and communication skills.
• The enjoyment of working in a fast-paced environment where you can maintain an exceptional level of service whilst managing multiple tasks.

Benefits include:

• 28 days holiday per year including Bank Holidays
• Employee Assistance Programme
• Recognition and Reward scheme
• Life Insurance 1 X annual salary
• Cycle to Work scheme
• Recommend a friend scheme
• Company events
• Training & development opportunities

The closing date for new applications will be the 23rd of June 2025.

Sound like the job for you? We look forward to receiving your application soon!