Front of House Operative

Sodexo; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering service provider in Newcastle upon Tyne is seeking a team member to join their events operations. This role involves setting up lunch areas, managing customer service, and ensuring smooth event operations. No previous experience is required, but flexibility and a willingness to learn are important. Join us in creating exceptional moments for guests!

Qualifications

• Friendly and approachable individual with great communication skills.
• Willingness to learn and develop new skills is a bonus.

Responsibilities

• Set up lunch areas for catering daily to guests.
• Ensure delivery of excellent customer service at all times.
• Manage the day-to-day running of events operations.

Skills

Customer service

Flexibility

Communication skills

Job description

At Sodexo, we create a vibrant, warm welcoming atmosphere where we place our customers at the heart of everything we do. We believe that venues and events don't just bring people together, they create exceptional moments and lasting memories!

To be successful in this role, you will:

• Be flexible in your approach to working in all areas of the operations department, and wider operations department.
• Set up lunch areas to provide catering daily to guests.
• Ensure that you are entirely customer focused and deliver excellent customer service at all times.
• Be responsible for the day to day running of the events operation and ensure that standards are maintained.
• Seize all opportunities for sales and back them up with the necessary paperwork in the event of payment not being taken on the day.
• Be fully aware of the specifics of individual functions on a day by day basis, such as arrival times, refreshment break times, food service times and bar closing times.

We are looking for a friendly, approachable individual with great communication skills. Previous experience isn't necessary, but a willingness to learn and develop new skills is a bonus. Experience of working within a large operation with high volume meetings and events and match day operations is desirable.

At Sodexo Live!, we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences.

We are an inclusive team that values diversity and welcomes applications from all qualified candidates. We are an equal opportunities employer and are committed to creating a workplace that is free from discrimination and harassment.