Front-of-House Manager: Service Excellence & Sustainability

Roe Restaurant; Greater London; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Learning & development

Wellbeing initiatives

Staff discounts

Team events

Job summary

FALLOW in London is seeking a Restaurant Manager to lead the front‑of‑house team during service, ensuring a smooth, dynamic, guest‑focused operation.

You will work closely with the senior management team to uphold high standards, foster sustainability, and cultivate a culture of excellence and collaboration.

This hands‑on leadership role rewards initiative, staff development, and the ability to solve problems on the floor with poise.

Qualifications

• Proven experience as a Restaurant Manager in high-paced settings.
• Strong floor presence with leadership and guest-focused mindset.
• Passion for hospitality and sustainability.
• Excellent communication and organizational abilities.
• Familiarity with budgeting, stock control, and basic financials is a plus.

Responsibilities

• Support senior management team in managing day-to-day operations with precision, efficiency, and warmth.
• Lead and motivate the front-of-house team during service, ensuring every guest has an exceptional experience.
• Uphold FALLOW’s high standards of hospitality, consistency, and attention to detail.
• Assist with scheduling, rotas, and floor plans to ensure optimal team performance.
• Contribute to recruitment, onboarding, and continuous staff training and development.
• Help manage stock, suppliers, and deliveries, ensuring the highest quality and minimal waste.
• Ensure compliance with all health, safety, licensing, and hygiene regulations.
• Play a key role in implementing and upholding sustainable practices throughout operations.

Skills

Leadership

Guest focus

Communication

Organization

Team management

Problem solving

Budgeting

Job description

FALLOW in London is seeking a Restaurant Manager to lead the front‑of‑house team during service, ensuring a smooth, dynamic, guest‑focused operation.

You will work closely with the senior management team to uphold high standards, foster sustainability, and cultivate a culture of excellence and collaboration.

This hands‑on leadership role rewards initiative, staff development, and the ability to solve problems on the floor with poise.