front of house manager - Embrace Diversity and Individuality (Hiring Immediately)

JR United Kingdom; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Front of House Manager to create a welcoming atmosphere and lead a dedicated team. This role involves coaching, shift management, and ensuring high standards while driving restaurant performance. With a commitment to diversity and individuality, the company offers a vibrant work environment and numerous benefits, including flexible hours, bonuses, and industry-leading family-friendly policies. Join a team that values personality over perfection and helps nourish both body and soul.

Benefits

Weekly pay plus tips

Access to earnings before payday

£1000 annual bonus opportunity

Flexible hours

Free food on shift

50% off outside of work

Family-friendly policies

Early access to new menus

Recognition events

Pension scheme

Qualifications

• Passion for developing teams and maintaining high standards.
• Experience in shift management and coaching.

Responsibilities

• Lead a positive environment for guests and team.
• Drive restaurant performance and deliver excellent results.

Skills

Team Development

Shift Planning

Financial Performance Management

Coaching Skills

Job description

Job Title: Front of House Manager | Location: York Designer Outlet | Full Time

Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).

At Wagamama, we celebrate diversity and individuality, valuing personality over perfection. With over 165 restaurants across the UK and Ireland, we are looking for a passionate Front of House Manager to join our team and help us nourish both body and soul.

The Role

As a Front of House Manager, you will be a leader dedicated to creating a positive environment for our guests and team. You will support ongoing coaching and development of your team, drive restaurant performance, and deliver excellent results.

What We Are Looking For

• Passion for supporting and developing your team, maintaining high standards
• Experience in shift planning and management, with a love for coaching on the go
• Experience managing labour, rotas, and understanding financial performance
• Ability to celebrate success, recognize individual drives and needs

What’s In It For You

• Weekly pay plus tips
• Access up to 30% of earnings before payday with Wagestream
• £1000 annual bonus opportunity
• Flexible hours to support your side hustle
• Free food on shift and 50% off outside of work
• Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Early access to new menus
• Wagamama parties and VIP guest events
• Recognition as a nationwide 'Love Above the Door' legend

Additional benefits include pension scheme, holiday entitlement, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of Disability Confident.

Note: This role is based in an airport. Successful applicants must apply for an airport pass (paid for by Wagamama), provide 5 years of continuous references, and complete a DBS check. If a pass cannot be obtained, alternative vacancies in nearby non-airport locations will be considered.

*100% of tips go to our teams. Tips vary by restaurant and are at guests' discretion; they are not considered wages and are not guaranteed.