Front of House Manager

The Angel Bar and Kitchen; Totnes; On-site; GBP 27,000 - 29,000; Full time

Job summary

An established industry player is seeking a dedicated Front of House Manager to lead their restaurant operations. This exciting role requires a strong background in hospitality, exceptional leadership skills, and a passion for delivering outstanding customer service. You will supervise the front-of-house team, manage daily operations, and ensure a welcoming environment for guests. If you thrive in a fast-paced setting and are committed to excellence, this position offers a fantastic opportunity to make a significant impact in a vibrant dining atmosphere.

Benefits

Tips

Discounted or free food

Qualifications

• Proven experience in a supervisory or managerial role in hospitality.
• Exceptional communication skills focused on customer service.

Responsibilities

• Supervise and lead the front-of-house team to ensure excellent service.
• Oversee daily restaurant operations and manage guest inquiries.
• Train and mentor new employees on hospitality standards.

Skills

Leadership Skills

Customer Service

Communication Skills

Team Management

Attention to Detail

Job description

The Angel Bar and Kitchen Totnes, England, United Kingdom

3 days ago Be among the first 25 applicants

We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our restaurant. The ideal candidate will possess a strong background in hospitality and food service, demonstrating exceptional leadership skills while ensuring a welcoming environment for both staff and guests. Managing the front-of-house team to deliver outstanding customer service and the ability to hold your cool while all around you people are losing theirs.

Responsibilities

• Supervise and lead the front-of-house team, ensuring all staff provide excellent service to guests.
• Oversee daily restaurant operations, including managing reservations, seating arrangements, and guest inquiries.
• Oversee bar operations.
• Collaborate with kitchen staff to maintain a smooth workflow between the front and back of house.
• Train and mentor new employees on hospitality standards, and customer service excellence.
• Handle guest complaints and feedback promptly and professionally to ensure customer satisfaction.
• Maintain cleanliness and organisation of the front-of-house area, ensuring compliance with health regulations.
• Monitor inventory levels of supplies and coordinate with suppliers for timely replenishment.
• Eventually create and manage the rota.

Experience

• Proven experience in a supervisory or managerial role within the restaurant and/or cocktail bar.
• Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
• Exceptional communication skills, both verbal and written, with a focus on customer service.
• Ability to work in a fast-paced environment while maintaining attention to detail.

If you are passionate about delivering exceptional dining experiences and possess the required skills in hospitality management, we encourage you to apply for this exciting opportunity as our Front of House Manager.

Job Type: Full-time

Pay: £27,858.00-£28,653.00 per year

Additional pay:

• Tips
• Discounted or free food

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing