Front of House Leader: Elevate Service & Team Growth

wagamama; Liverpool; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Annual bonus up to £1,000

Biweekly pay and tips

50% off for friends and family

Free meals on shift

Wagestream access

Staff discounts across TRG brands

Pension scheme, holiday, training

Job summary

wagamama is seeking a Front of House Manager to lead the restaurant with energy, ensuring seamless service and inspiring the team to deliver unforgettable guest experiences. This full‑time role in Liverpool requires close collaboration with the management team, effective shift planning and a Kaizen mindset.

You will drive guest satisfaction, coach staff, manage labour and rotas, monitor financial performance, and celebrate success.

Qualifications

• Experience leading a team in a busy restaurant.
• Strong shift planning and coaching skills.
• Understanding of labour costs and restaurant finance.
• Passion for guest service and a Kaizen mindset.

Responsibilities

• Run a vibrant, high-performing restaurant with the management team.
• Support and develop your team to deliver service excellence.
• Lead service during shifts and resolve issues quickly.
• Coach staff on standards and customer experience.
• Monitor performance and drive continuous improvement.

Job description

wagamama is seeking a Front of House Manager to lead the restaurant with energy, ensuring seamless service and inspiring the team to deliver unforgettable guest experiences. This full‑time role in Liverpool requires close collaboration with the management team, effective shift planning and a Kaizen mindset.

You will drive guest satisfaction, coach staff, manage labour and rotas, monitor financial performance, and celebrate success.