Front of House Leader — Elevate Service & Team Growth

wagamama; Dundee; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Annual bonus up to £1,000

Biweekly pay

Tip share

Friends & family discount

Free meals on shift

Earned wage access

Parental leave (26 weeks full pay, 13/

Job summary

wagamama in Dundee is seeking a Front of House Manager to lead with energy, orchestrate service, and inspire a team to deliver unforgettable guest experiences. You’ll work with the management team to run a vibrant restaurant, ensure flawless shifts, and drive continuous improvement.

You’ll develop your team, manage labour and rotas, monitor financial performance, celebrate success, and foster a Kaizen mindset to enhance operations and guest satisfaction across all service moments.

Responsibilities

• Work with the management team to run a vibrant, high-performing restaurant.
• Lead and support the team to ensure flawless guest experiences across shifts.
• Manage labour and rosters, and monitor restaurant performance.
• Coach and develop staff to improve service standards and career growth.
• Foster a Kaizen mindset to continually improve operations.

Skills

Team leadership

Shift planning

Guest service

Problem solving

Job description

wagamama in Dundee is seeking a Front of House Manager to lead with energy, orchestrate service, and inspire a team to deliver unforgettable guest experiences. You’ll work with the management team to run a vibrant restaurant, ensure flawless shifts, and drive continuous improvement.

You’ll develop your team, manage labour and rotas, monitor financial performance, celebrate success, and foster a Kaizen mindset to enhance operations and guest satisfaction across all service moments.