Front of House Leader: Elevate Guest Experience

Slim Chickens UK & Europe; Wales; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

50% Colleague Discount

20% discount at Carluccio’s (retail g

BRG Spark App discounts

Mortgage advice and wellbeing centre

Earn earnings with Wagestream

Healthcare Cashplan

Employee Assistance Programme (EAP)

Referral rewards

Career advancement opportunities

Flexible scheduling

Job summary

Slim Chickens Bridgend is hiring a Front of House Supervisor to lead the front-of-house team in a busy, fast-paced setting. You’ll oversee service, maintain standards, and ensure guests have a memorable experience.

Join a growing BRG brand that values hospitality, teamwork, and career development. The role offers weekend/evening shifts and opportunities to mentor staff and drive guest satisfaction.

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• A natural leader with the ability to inspire and guide a team.
• A passion for hospitality and delivering top-notch service.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Ability to stay calm and efficient under pressure.
• Flexible availability that includes weekends, late nights and bank holidays – we’re always on the go!

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
• Ensuring the highest standards of customer service, cleanliness, and presentation
• Managing guest relations, handling any issues, and ensuring customer satisfaction
• Assisting with staff training and development to uphold our brand standards
• Supporting the management team in driving sales and achieving business goals
• Creating a welcoming and positive atmosphere where both staff and guests thrive

Skills

Supervisor

Fast-Paced Experience

Shift Management

Teamwork

Job description

Slim Chickens Bridgend is hiring a Front of House Supervisor to lead the front-of-house team in a busy, fast-paced setting. You’ll oversee service, maintain standards, and ensure guests have a memorable experience.

Join a growing BRG brand that values hospitality, teamwork, and career development. The role offers weekend/evening shifts and opportunities to mentor staff and drive guest satisfaction.