Front of House Leader — Create Memorable Guest Experiences

The Inn Collection Group; Seahouses; On-site; GBP 40,000 - 60,000; Full time

Job summary

A multi-award-winning hospitality group is looking for a Front of House Supervisor at their Bamburgh Castle Inn in Seahouses. The role involves guiding the team, ensuring great customer experiences, and maintaining a positive atmosphere. Candidates should have strong customer service skills and the ability to thrive in a fast-paced environment. Attractive perks include discounts and developmental support.

Benefits

Extra paid holiday for birthdays

Development program support

Paid breaks

50% off food

January stay for £1

1/3 off room bookings

£50 for same day bookings

15% off for loved ones

24/7 support program

Tips included

Community contribution program

Qualifications

• Experience in a fast-paced environment.
• Strong commitment to customer service.
• Ability to manage a team and resolve challenges.

Responsibilities

• Welcome guests and oversee service operations.
• Create a positive atmosphere for guests and staff.
• Support the Assistant Manager in daily operations.

Skills

Customer service

Leadership

Enthusiasm

Job description

A multi-award-winning hospitality group is looking for a Front of House Supervisor at their Bamburgh Castle Inn in Seahouses. The role involves guiding the team, ensuring great customer experiences, and maintaining a positive atmosphere. Candidates should have strong customer service skills and the ability to thrive in a fast-paced environment. Attractive perks include discounts and developmental support.