Front of House Lead - Create Memorable Pub Moments

Greene King; Rotherham; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Career development opportunities

33% discount for employees

Free employee assistance program

50% discount at Greene King Inns

Refer a friend bonus up to £1,500

Access to wages before payday

Retail discounts up to 30%

Job summary

A local pub chain in Rotherham is seeking a Team Leader to manage shifts, ensuring customer satisfaction and high service standards. Responsibilities include leading the team, organizing busy shifts, and maintaining cleanliness and safety. Ideal candidates will possess customer service orientation, attention to detail, and a positive attitude. This role offers competitive salary, training opportunities, and employee discounts.

Qualifications

• Strong ability to create a positive customer experience.
• Experience in managing shifts and teams.
• Ability to maintain cleanliness and safety standards.

Responsibilities

• Lead the team and ensure high service standards.
• Resolve issues in the absence of management.
• Organize and coordinate the team during busy shifts.

Skills

Customer service orientation

Attention to detail

Team collaboration

Adaptability

Problem-solving

Job description

A local pub chain in Rotherham is seeking a Team Leader to manage shifts, ensuring customer satisfaction and high service standards. Responsibilities include leading the team, organizing busy shifts, and maintaining cleanliness and safety. Ideal candidates will possess customer service orientation, attention to detail, and a positive attitude. This role offers competitive salary, training opportunities, and employee discounts.