Front of House Hero — Customer Experience & Upsell

Yo; Exeter; On-site; GBP 9,100 - 13,000; Full time

Benefits offered by this job

Fantastic working hours

Free YO! food

Grow with YO!- we will pay for you to

Private medical health plan

24/7 Employee Assistance Line

Discounted gym membership

50% off your food

Award-winning sustainability

Free trip to Japan!

Job security

Job summary

YO! is seeking a friendly, customer-focused team member to join our UK restaurants. You will be the face of the restaurant, greeting guests, handling reservations, and delivering an excellent guest experience with a smile.

You’ll promote dishes and upsell to boost sales while maintaining a safe, hygienic environment. We offer fantastic hours and extensive staff benefits, including free YO! food, growth opportunities, wellbeing support, and team-based rewards.

Qualifications

• Front-of-house customer service role experience preferred.
• Excellent communication and friendly attitude required.
• Ability to upsell and promote menu items.

Responsibilities

• Be the face and first point of contact for customers.
• Greet customers and handle reservations with a smile.
• Promote menus and upsell to increase sales.
• Maintain a safe and clean dining environment.
• Keep up to date with menu knowledge and allergens.

Skills

Customer service

Friendly demeanor

Team player

Education

Restaurant experience

Job description

YO! is seeking a friendly, customer-focused team member to join our UK restaurants. You will be the face of the restaurant, greeting guests, handling reservations, and delivering an excellent guest experience with a smile.

You’ll promote dishes and upsell to boost sales while maintaining a safe, hygienic environment. We offer fantastic hours and extensive staff benefits, including free YO! food, growth opportunities, wellbeing support, and team-based rewards.