Front of House - Guest Service & Catering Assistant

Equals One; York; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading company in the hospitality sector is seeking a Front of House – Guest Service & Catering Assistant at Ampleforth Abbey near York. Ideal candidates will have a passion for customer service, with or without catering experience, to ensure guests have a memorable experience. The role includes serving food and drinks, greeting guests, and maintaining high hygiene standards, in a beautiful setting that welcomes many visitors each year.

Benefits

Up to 8% employer-matched pension

Life assurance

Free lunch during working hours

Free on-site parking

20% discount at the Abbey Shop

Cycle to Work Scheme

Christmas Closure

Qualifications

• 1 year catering experience beneficial but not essential.
• Ability to build great rapport with guests.
• High standards and attention to detail are essential.

Responsibilities

• Greet guests and ensure they feel at home.
• Serve food and drinks while maintaining hygiene standards.
• Show passion for great customer service.

Skills

Customer Service

Attention to Detail

Hospitality Charm

Job description

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Front of House - Guest Service & Catering Assistant, York

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Client:

Location:

York, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

25eae57ab168

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Front of House – Guest Service & Catering Assistant

Salary: £12.21 per hour + Benefits

Based at Ampleforth Abbey YO62 - 5 days per week (based on site)

Working Patterns: (5 days over 7)

• 7am to 3:30pm
• 11:30am to 8pm
• 9:30am to 5:30pm

*Part time will also be considered*

Closing date: 14 th June 2025

• Up to 8% employer-matched pension
• Life assurance
• Free lunch during working hours
• Free on-site parking
• 20% discount at the Abbey Shop
• Cycle to Work Scheme
• Christmas Closure

About Ampleforth Abbey

Ampleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.

Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.

Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.

If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!

Main Responsibilities but not limited to:-

• Showing off your passion for great customer service
• Responsible for greeting guests and making them feel at home during their stay.
• Serving food and drinks.
• Working to ensure our cleaning adheres to high standards of hygiene.

Experience, Skills and Attributes

You will ideally have:

• 1 year catering experience would be beneficial but not essential.
• If you are happy to learn we can teach you everything you need to know to be successful in this role
• Natural hospitality charm and the ability to build great rapport with guests creating a team that want to be their best.
• You will have high standards & genuinely want to make guests smile with great attention to detail.
• Own transport & Driving License is preferred due to our location.
• Job Types: Part-time, Full-Time & Permanent
• Eligible to work in the UK

Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.

Interested? If you feel that you possess the relevant skills and experience, then please submit your cv