Front of House Guest Experience Associate — Flexible Hours

Butcombe Group; Cirencester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Flexible Working

Award-Winning Culture

Benefits Bar

Career Growth & Development

Length of Service Awards

Annual Awards Night

Extra Time Off

Team Discounts

Wellbeing Support

Beautiful Locations & Great Teams

Job summary

Butcombe Group is seeking a Front of House Team Member for our venues in Cirencester. You’ll be at the heart of a dynamic, fast-paced hospitality team, delivering warm and efficient service across bar, restaurant and outdoor spaces.

Join a friendly, guest-focused team and enjoy a pathway to develop in hospitality, with flexible working options and a supportive culture. Experience in customer service is valued, with opportunities for career growth within The Butcombe Group family.

Responsibilities

• Creating brilliant guest experiences by delivering warm, friendly and efficient service at all times
• Serving food and drinks across the bar, restaurant, and outdoor areas with confidence and care
• Helping to keep the pub running smoothly throughout the day, including set-up and close-down of service
• Maintaining high standards of cleanliness, presentation, and atmosphere across all front-of-house areas
• Supporting the team during busy shifts to ensure service is fast, smooth, and well-organised
• Preparing the bar and restaurant areas for service, including restocking and glassware management
• Following all safety, hygiene, and licensing standards to keep guests and colleagues safe
• Working closely with your team to create a positive, energetic, and supportive environment
• Taking pride in your role, bringing personality, and delivering every shift with a “can do” attitude

Job description

Butcombe Group is seeking a Front of House Team Member for our venues in Cirencester. You’ll be at the heart of a dynamic, fast-paced hospitality team, delivering warm and efficient service across bar, restaurant and outdoor spaces.

Join a friendly, guest-focused team and enjoy a pathway to develop in hospitality, with flexible working options and a supportive culture. Experience in customer service is valued, with opportunities for career growth within The Butcombe Group family.