Front of House & Guest Experience Administrator

TXP; Birmingham; On-site; GBP 20,000 - 26,000; Full time

Job summary

A reputable service company in Birmingham is seeking a Front Of House Administrator to provide exceptional customer care and ensure the smooth running of front of house services. Responsibilities include welcoming visitors, managing inquiries, preparing meeting rooms, and supporting other teams. The ideal candidate will have previous experience in a similar role and possess excellent multitasking and communication skills. This position offers an opportunity to contribute to a professional and welcoming environment.

Responsibilities

• Welcome visitors in person or on the phone following security procedures.
• Operate switchboard and resolve telephone and visitor queries.
• Prepare meeting rooms and manage refreshments.
• Provide ad-hoc administrative support as needed.
• Ensure a welcoming atmosphere and handle customer inquiries.
• Work closely with staff for smooth operations.
• Book travel arrangements for staff.

Skills

Customer service

Multitasking

Initiative

Flexibility

Professionalism

Education

Previous experience in Front of House Administration

Job description

A reputable service company in Birmingham is seeking a Front Of House Administrator to provide exceptional customer care and ensure the smooth running of front of house services. Responsibilities include welcoming visitors, managing inquiries, preparing meeting rooms, and supporting other teams. The ideal candidate will have previous experience in a similar role and possess excellent multitasking and communication skills. This position offers an opportunity to contribute to a professional and welcoming environment.