Front of House Coordinator

Bain and Gray; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Lunch provided daily

Job summary

Bain and Gray’s London office on Tottenham Court Road is seeking a professional Front of House Coordinator to ensure smooth office and reception operations. You will welcome visitors, manage calls, handle logistics, and coordinate meeting rooms while supporting a high-end, client-facing environment with daily lunch provisions.

The role requires 1–2 years of FOH experience, strong interpersonal skills, initiative, and a polished, welcoming demeanor.

Qualifications

• Minimum 2 years front-of-house experience
• Experience in financial services or luxury/high-end client-facing environments preferred
• Excellent interpersonal skills
• Professional yet welcoming demeanor

Responsibilities

• Manage reception, delivering a professional front-of-house experience, welcoming visitors, employees, suppliers, and external partners
• Handle incoming calls, enquiries, postal correspondence, deliveries, courier requests and all other office logistics
• Coordinate meeting rooms and ensure the Front of House area is maintained to a high standard
• Coordinate and distribute daily lunch provisions
• Act as the main point of contact for all office-related matters
• Help arrange client and company events

Skills

Front of House experience

Customer service

Reception

Tools

Microsoft Excel

Microsoft Word

Job description

Job Description

Location: Tottenham Court Road, London

We are looking for a professional yet confident Front of House Coordinator to join a highly impressive and well-known Venture Capital firm in Tottenham Court Road. Working in the most stunning offices, you will be the go-to person and ensure the smooth running of the office and reception desk. We are looking for someone who wants to go above and beyond the FOH role to support their highly impressive family-feeling team and be the face of a well-known firm. They truly value their employees and offer incredible benefits, including lunch provided every day.

If you have a minimum of 2 years’ front-of-house experience, ideally gained within financial services or professional services or within yachting, luxury hospitality or another high-end client-facing environment, then please apply today.

Key Tasks will include:

• Manage reception, delivering a professional front-of-house experience, welcoming visitors, employees, suppliers, and external partners.
• Handle incoming calls, enquiries, postal correspondence, deliveries, courier requests and all other office logistics
• Coordinate meeting rooms and ensure the Front of House area is maintained to a high standard
• Coordinate and distribute of daily lunch provisions.
• Act as the main point of contact for all office-related matters.
• Helping arrange client and company events.

Experience and Personality

• 1 - 2 years’ front-of-house experience, ideally gained within financial services or professional services or within yachting, luxury hospitality or another high-end client-facing environment e.g. hospitality
• Good interpersonal skills.
• Willingness to take responsibility and use initiative.
• Professional yet welcoming
• Reliable and flexible
• Good working knowledge of Excel and Word.

Bain and Gray is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity, and inclusion strategy.