Front of House Barista

Nottingham Forest; Nottingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading sports club is seeking a Front of House Barista to join their team at The Nigel Doughty Academy. This role involves preparing beverages, providing excellent customer service, and maintaining a sanitary and well-organized work environment. The position offers opportunities to work in a dynamic atmosphere while providing excellent experiences for guests during events.

Benefits

Opportunity to access tickets for events

Employee Assistance Programme

Access to high street and gym discounts

Discount within our Club shop

Free on-site parking

Qualifications

• Experience as a Barista or Waiter/Waitress preferred.
• Hands-on experience with brewing equipment essential.
• Knowledge of sanitation regulations required.

Responsibilities

• Preparing and serving hot and cold drinks.
• Maintaining confidentiality and cleaning work areas.
• Greeting customers and taking orders.

Skills

Excellent communication skills

Customer service skills

High level of attention-to-detail

Ability to work unsupervised

Positive and approachable manner

Team player qualities

Adaptable and flexible with working patterns

Tools

Brewing equipment

Job description

Join to apply for the Front of House Barista role at Nottingham Forest

Join to apply for the Front of House Barista role at Nottingham Forest

Salary: Please state your expectations within your application

Contract: Full Time, 37.5 hours a week

Location: The Nigel Doughty Academy, Nottingham, NG2 7SR

Working Arrangements: On site

Closing Date For Applications: 20th June 2025

The Perks of the Job:

• Opportunity to access tickets for events at The City Ground.
• Employee Assistance Programme.
• Access to high street and gym discounts.
• Discount within our Club shop.
• Free on-site parking.
  
  

Key Tasks and Responsibilities:

• Preparing and serving hot and cold drinks such as coffee, tea, artisan, and speciality beverages.
• Maintain strict confidentiality information without disclosure.
• Describing menu items and suggesting products to customers
• Cleaning and sanitising work areas, service areas, utensils, and equipment
• Greeting & servicing customers whilst taking orders.
• Ordering and receiving stock supplies.
• Maintain a high level of stock control and communication of supplies running low.
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes.
• Check if brewing equipment operates properly and report any maintenance needs.
• Comply with health and safety regulations.
• Set up and assist with producing juices & water for service.
• Assist with the setting up of service counters and clear down of area afterwards.
• Assist with the cleaning of all crockery, cutlery, and service utensils.
• Ensure the highest possible standards of presentation by ensuring that displays, fixtures,
  
  

fittings, and premises are maintained in accordance with the cleaning schedule.

• Present a smart, professional appearance and good personal hygiene.
• Maintain standards of safety and hygiene as per current legislation and other statutory
  
  

requirements.

• Attend meetings and training sessions as required.
• Carry out any reasonable request from any member of the Management team within the general scope and purpose of the job.
  
  

Skills, Experience and Knowledge:

• Excellent communication skills
• Customer service skills and knowledge
• High level of attention-to-detail
• Good level of literacy and numeracy
• Adaptable to change and willing to embrace new ideas and processes
• Ability to work unsupervised and deliver quality work
• Positive and approachable manner
• Team player qualities
• Previous work experience as a Barista or Waiter/Waitress
• Hands-on experience with brewing equipment
• Knowledge of sanitation regulations
• Flexibility to work various shifts
• Ability to gauge customers’ preferences
• Organised and self-motivated
• Able to perform well and remain professional whilst under pressure
• Displays a smart and professional appearance
• Adaptable and flexible with working patterns when required
  
  

Our Commitment to Equality, Diversity & Inclusion

Nottingham Forest Football Club is an equal opportunities employer and welcomes applications from all suitably qualified persons, regardless of age, disability, gender, gender reassignment, marital / civil partnership status, pregnancy / maternity leave, race, religion/belief, sexual orientation, or any other legally protected characteristic.

Nottingham Forest Football Club is a signatory of the FA’s Football Leadership Diversity Code. We are committed to developing policies to promote equal opportunities and diversity within our workforce. To monitor our progress against these commitments, we require all applicants to provide accurate diversity data during the application process.

Our Commitment to Safeguarding

As part of the Club’s commitment to safeguarding, the successful applicant may be required to undergo a Disclosure Barring Service (“DBS”) check or an enhanced DBS check. The results of a DBS check will be considered on an individual basis, and the Club will act in a proportionate manner when deciding whether or not to proceed with the appointment.

An FA Enhanced DBS disclosure is required for all relevant new appointments to the Club. Individuals will be asked to declare any convictions, cautions or reprimands, warnings or bind-overs that may have been incurred. The Club reserves the right to carry out risk assessments where content has been disclosed on a DBS disclosure if it feels that it is relevant to the job requirements. Failure to satisfy the Club and the PL's safeguarding requirements may lead to the job offer being withdrawn or, if they have already started employment, summary termination of the employment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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