Customer Services Assistant - Insomnia Barista

Central England Coop; Leicester; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join Central England Coop as a Barista in our vibrant Insomnia Café. This role offers a fast-paced environment where you'll deliver excellent customer service, maintain high standards, and develop your coffee-making skills. We're looking for enthusiastic team members passionate about community engagement and providing a fantastic café experience.

Qualifications

• Previous barista experience preferred but not essential.
• Experience in a high standards environment is a plus.

Responsibilities

• Deliver the best service and store experience to customers.
• Maintain cleanliness and organization of the café.
• Engage with the local community.

Skills

Customer service

Positive attitude

Team engagement

Job description

What will you be doing?

We’re recruiting for new colleagues to join our Insomnia Café.

This is an exciting and varied role where no two days are ever the same. A fast paced and fun environment, you’ll get to work with an amazing mix of customers and colleagues to brighten your day whilst you master your coffee making and barista skills.

You’ll be part of a welcoming team, delivering the best service and store experience to our customers - proactively engaging with the local community.

You’ll build expert knowledge of our food and drink range as well as keeping the shop well stocked, beautifully clean and organised. This will include behind and in front of the counter, the shop floor, customer and team toilets. You’ll also look after the Health and Safety of our customers, colleagues and yourself.

How will I know if I am right for this role?

If you pride yourself on delivering great service and maintaining high standards, you’ll fit seamlessly into this role. We’re looking for people that have a positive and enthusiastic attitude to become members of our fantastic team.

Ideally, you’ll be used to working in an environment where high standards are maintained by frequent audits and due diligence requirements.

We’re offering a variety of flexible shift patterns, working across a seven-day opening, and ask that you can support your team on availability.

If you’ve got previous experience working as a Barista, even better but it’s not essential, as full training will be provided.

Who are we?

As a progressive Co-operative Society, we want the people in our communities to thrive, for generations to come. Our people are the energy behind this positive change. We’re looking for like-minded people who want to support our communities and to know the needs of the people who live in them, to help us reach our goal of creating a sustainable society for all.

Within the Insomnia Café’s, there is a simple philosophy; that you will get the best cup of coffee every single time you visit. As part of being a leading coffee chain, Insomnia cafés are always looking for talented and ambitious coffee lovers to come and join the team.

To find out more about working for us, visit our website www.careers.coop